Operational Benefits Manager

Spalding or Manby with a requirement to work across both sites
£34,025 - £38,565
15 Jun 2017
23 Jun 2017
Job role
Contract Type
Full time

Operational Benefits Manager

Grade 8

Salary up to £38,565

Full time 37 hours per week, Monday to Friday

Based at Spalding or Manby – with a requirement to work across both sites

Compass Point Business Services (East Coast) Ltd (CPBS) is a joint venture company established by East Lindsey District Council and South Holland District Council.

Are you an experienced manager in a Housing Benefits environment, and looking for your next opportunity?  If so we might have just the job for you! 

We have an exciting opportunity for a dynamic individual who is highly motivated and enjoys the challenge of leadership at a time of change. This new post is a key position in our Benefits service, providing a bridge between strategic and operational service delivery. 

Our service focus is one of continuous improvement, and the Operational Benefits Manager will assist the Head of Service, Revenues and Benefits in providing effective management, as well as leading on the successful delivery of specific service projects and improvement activity that will ensure our service is fit for purpose now, and in the future. 

With direct line management responsibility for the service Team Leaders, you will provide clear direction and guidance to enable delivery of a high standard day to day service in a positive environment for team members to perform, and in turn maximise subsidy for our client Councils.   You will be responsible for ensuring that the service operates efficiently and effectively, and is compliant with policy and regulations.

Strong leadership and organisational skills are essential, as is experience and enthusiasm for change management.

This position requires a detailed knowledge and understanding of Housing Benefit and Council Tax Support scheme law.  The successful candidate will also have extensive knowledge of national welfare changes, and be able to contribute to future service planning and delivery.  

Extensive experience working at a senior level in a local authority (or similar) Benefits service environment is essential.  Whilst being primarily Benefits service focused, the post holder will also contribute to the cohesive and effective working across all Revenues and Benefits functions and should therefore have sound understanding, and ideally experience, of local authority Revenues service delivery.

An IRRV qualification would be a distinct advantage.

To apply, please complete the application form and email to jobs@cpbs.com

If you would like more information or an informal discussion about the post then please contact Sharon Hammond, Head of Service – Revenues and Benefits on 01507 613306 or e-mail sharon.hammond@cpbs.com

Closing date is 5:00pm on Friday 23 June and we are planning to hold interviews week commencing 26 June 2017.

CV’s will not be accepted.