Council Tax & Benefits Officer

Boston, Lincolnshire
Salary: £20,300 – £23,189
11 Jul 2017
07 Aug 2017
Job role
Contract Type
Full time

This is an exciting opportunity for a highly motivated individual to join the Council’s Revenues & Benefits Team.

We are looking for Council Tax and Benefits Officers to join our team responsible for dealing with Housing Benefit and Council Tax Support.

You will work as part of a busy team that is committed to providing the highest standard of customer service. Being the first point of contact and providing up to date advice for queries relating to Council Tax, Housing Benefit and Council Tax Support is a key element of this role and so the ability to deal with difficult and sensitive situations in a calm, diplomatic and effective manner is essential.

Duties will also include the assessment of all types of claims for Housing Benefit and Council Tax Support and therefore a detailed knowledge of Housing and Council Tax Benefit legislation would be advantageous.

To be successful in this role you should be enthusiastic, conscientious and self motivated. You should have good organisational skills and the ability to plan and prioritise effectively to meet deadlines.

Previous experience of working in a benefits environment would be advantageous and you should be willing to undertake regular training/development activities.

A flexible approach to working hours is required to fulfil this 37 hour contract, to be worked Monday to Friday each week.

In return for your commitment and enthusiasm we can offer a varied and interesting workload and a genuine commitment to your career development.

We have an attractive benefits package including:

  • Family friendly benefits
  • Childcare voucher scheme
  • Staff discount at Leisure facilities
  • Career average pension scheme
  • 29-31 days annual leave

If you would like an informal discussion about the post please contact Tracey Manton, between 09:00 and 16:00 on 01205 314466 or email your questions to  

For further information and an application form, please visit our website at

If you require assistance please contact People Services on 01205 314204.

Please note that the Council does NOT accept CVs as application for posts.

Closing date: Midnight on Sunday 6th August 2017

Estimated Interview Date: w/c 21st August 2017