Operations Manager

Greater Manchester
06 Oct 2017
16 Oct 2017
Contract Type
Full time

Job Summary:               

Management of key client expectations / operational delivery supporting contract commitments whilst ensuring the compliance with all Quality procedures and safe working practices, undertaking all works to the highest possible Health, Safety and Environmental standards.

Acting within financial authorities, in respect of contract revenue, expenditure and budgets in line with operational forecasts.

Main Activities:

  • Provide leadership, motivation and direction to the contract unit delivery team
  • Efficient management and utilisation of all business unit / company resource through planning and effective dialogue with peers / clients
  • Develop and update regular activity programmes for all contract responsibilities in accordance with client requirement
  • Maintain professional approach positively reflecting the image of the company
  • Ensure the safe and efficient running of all contracts to budget with full responsibility for the financial performance of contracts
  • Active involvement with supporting annual budget forecasts in partnership with business accountant
  • Mapping and deployment of company resources encouraging increased utilisation where appropriate
  • Stimulating and driving intercompany relationships and trading.
  • Maintain / develop good relations with all key and potential clients incorporating regular meeting and site visits
  • Provide regular point of contact for all personnel, administering employment related matters
  • Be responsible for site safety by ensuring compliance to method statements and risk assessments using induction / tool box talks / appropriate use of PPE. Ensuring constant compliance to all applicable CDM regulations
  • Responsible for the safety and welfare of all staff and operatives
  • Ensure all personnel comply with company procedures
  • Promote and enhance safety awareness in the business, encouraging a zero tolerance to unsafe acts and a zero target for LTIs
  • Undertake safety audits [12per annum] and toolbox talks [12per annum] as designated
  • Demonstrate and deploy strong contractual and commercial awareness
  • Hold a high level of experience in highway construction and maintenance
  • Interaction with subcontractors ensuring all appropriate information is made available, review and approval of accounts prior to release of payment
  • Arrange / convene pre start, progress and review meetings ensuring discussion of variances, contractual arrangements and any required corrective actions
  • Support, encourage and develop all staff / operatives within your control identifying all appropriate training needs
  • Ensure that all operations carried out within your area of responsibility are undertaken with full regard for safety of visitors, other members of staff and yourself.
  • Ensure compliance with companies safety & quality procedures
  • Maintain compliance with agreed policy on procurement of goods and services
  • Control overtime payments as directed or in accordance with contract requirement
  • Attend all commercial and management meetings as directed
  • Provide technical support to Senior Estimator  during tender periods and receive and ensure compliance with Tender handover packs
  • Assist Commercial estimating where required over the procurement of new works assisting with client development
  • Assist and uphold discipline within the business ensuring company compliance at all times
  • Undertake all other appropriate duties as assigned by your line manager



  • Appropriate ONC/HNC/HND qualification in Construction / Civil Engineering
  • Desirable GCSE Maths / English or equivalent – A to C
  • Suitable construction qualification and training course attendance


  • 3years in a similar discipline on fast track motorways and trunk roads
  • Proven track record of resource / personnel management
  • Working knowledge of health and safety legislation and requirements
  • Working knowledge of HR procedures in employment and discipline
  • Experience of working on MAC / ASC contracts
  • Previous experience of NEC & ICE contract standards
  • Full clean driving license


  • Knowledge of business management systems
  • Strong leadership and planning / organisational qualities
  • Business acumen
  • Motivator and people manager
  • Development of others
  • Good communication
  • Achievement / Results driven
  • Client focused with regular dialogue and interaction – Internal / External
  • Detailed knowledge of the industry
  • Problem Solving
  • Attend and chair resource allocation meetings
  • Carry out appraisals of all reporting staff
  • Assist with Tenders
  • Ensure compliance to procurement procedures
  • Performance management of all staff
  • Good written and oral skills
  • Analytical thinker
  • Demonstration of flexibility and adaptability

Personal Attributes:

  • Must be a team player
  • Good time management
  • Good supervisor and motivator
  • Commitment to business success
  • Flexibility of approach
  • Conscientious, trustworthy, open and reliable
  • Committed to partnering and Integration
  • Committed to continuous improvement and innovation
  • Motivated by results

Colas is an equal opportunities employer. We encourage applicants from all minority groups.


Please note that Colas Ltd does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Colas Ltd  will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Colas Ltd  explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Colas Ltd .







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