Revenues and Benefits Manager
Hertsmere is located in southern Hertfordshire – we are 13 miles from Central London and within the M25. We adjoin Greater London with excellent road and rail links making London and the Home Counties easily accessible.
The Council Offices are situated in Borehamwood within Zone 6 and with a direct rail link into London Kings Cross St. Pancras. The area is an internationally renowned centre for film and television production, home to BBC Elstree and Elstree Studios (a council owned asset).
We are looking for an experienced Revenue and/or Benefits professional for this important new role.
You will be responsible for the efficient and effective operational management, service delivery and quality provision of all revenues and benefits services including the collection of around £130 million in local taxation annually and payment of around £45 million in benefits annually supporting some of the most vulnerable in our society.
You will lead on significant strategic projects in response to organisational requirements, changing legislation and service transformation.
You will be innovative and able to identify opportunities for new methods of service delivery using the latest technology to ensure proper, up to date processes, procedures and systems are in place to enhance the customer experience and meet our customer expectations.
You will have considerable technical ability and experience in Revenues and/or Benefits, preferably both, with an extensive knowledge of associated legislation and case law and membership of the IRRV.
You must possess a proven record of staff and change management, budgetary experience and the ability to communicate effectively at all levels.
The post is offered on a full time, permanent basis (36 hours per week).
Benefits include 26 – 30 days annual leave (depending on the length of Local Government Service), local government pension scheme, flexible working hours, free car parking, free use of leisure facilities, cycle scheme, season ticket loans and access to a large staff roof garden.
This is a challenging opportunity offering a combination of strategic and practical management responsibility. For an informal discussion about the post please contact
Matthew Bunyon, Head of Finance and Business Services on 020 8207 2277.
Please click below to apply on line or telephone 020 8207 7475 (24 hour answerphone service) for an application pack.
Closing date: 10am Monday 9th April 2018
Interviews: Week commencing 16th April 2018