Library Support Worker
Salary range: £20,007- £20,472 pro rata
Hours of work: 10 hours per week
Location: Brent Libraries
Library Support Worker
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community and we have just been awarded the London Borough of Culture for 2020 so it is an exciting time to join us.
Brent Libraries deliver customer focussed services in culture, learning and information in one of the most diverse boroughs in London. All of our libraries have self-service technology a quality and wide ranging book stock, a range of free online resources for learning and information, regular reading and development activities at all of our libraries and a year round programme of special events including author visits, theatre shows, business workshops and film screenings.
The Library Support Worker post offers the opportunity to make a difference in Brent, providing frontline services to customers of all ages and backgrounds.
This role assists in the day to day frontline library service delivery, welcoming customers into the library, assisting them with finding and borrowing items, signposting to information and activities and maintaining safe and accessible library spaces and resources.
Our libraries are open seven days a week. This position is for a number of 10 hour posts to be worked predominantly over evenings and weekends.
We are looking for candidates with an aptitude for working in a busy customer facing environment and the ability to engage and communicate with a diverse range of service users.
Experience of working in teams is essential, along with the ability to demonstrate the good people skills necessary to provide a professional and proficient service.
You should have excellent communication skills (verbal and written) and be able to express yourself clearly and confidently.
Enthusiasm for books and reading and a passion for supporting literacy and learning is also important.
Closing Date: 24 September 2018 (23:00)
Assessment & Interview Date: To Be Confirmed
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community.
Applications are particularly welcome from people with disabilities and LGBT (lesbian, gay, bi-sexual and transgender) applicants as they are under-represented across the council.
All organisations and individuals who work with children and young people, or are involved in providing services for them have a duty to safeguard and promote their welfare.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.
Before you join Brent Council, you will need to provide your National Insurance (NI) number and undergo a Home Office Standard I.D. check.
All successful applicants will be required to apply for a ‘Basic' DBS Disclosure.
Please note CVs will not be considered as part of your application for this position.