Trainee Pathway & Referral Officer
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
Focussed on achieving the prevention of the loss of a tenancy or license, this role will deliver the best possible outcomes for our residents at a much earlier point where a threat of homelessness exists. You will determine the available options and pathways for resolving threats of homelessness, manage service user expectations whilst working with them proactively to pursue their options. You will empower service users to resolve their own homelessness and possibly future homelessness by providing a comprehensive suite of advice, assistance and support. You will work flexibly with singles and childless couples as we recognise that no two circumstances are exactly the same and the resolution pathway will constantly be adapted to each case.
A people focussed person, you will be passionate about good customer service and take pride in delivering an excellent service. You need to be able to work proactively, be highly motivated, ambitious and ready for a new challenge.
Closing Date: 09 December 2018 (23:00)
Assessment & Interview Date: tbc
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community.
Applications are particularly welcome from people with disabilities and LGBT (lesbian, gay, bi-sexual and transgender) applicants as they are under-represented across the council.
All organisations and individuals who work with children and young people, or are involved in providing services for them have a duty to safeguard and promote their welfare.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.
Before you join Brent Council, you will need to provide your National Insurance (NI) number and undergo a Home Office Standard I.D. check.
Please note CVs will not be considered as part of your application for this position.More Info: