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Customer Service Apprentice

Employer
Chelmsford City Council
Location
Chelmsford, Essex
Salary
£136.90 per week
Closing date
29 Jan 2019

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Job Details

An opportunity has arisen to undertake an apprenticeship in Customer Services within Customer Services (Corporate Services Directorate) at Chelmsford City Council.

The successful applicant will assist the Customer Services Team with daily duties including directing customers face to face and via the telephone, supporting current projects and carrying out various administrative tasks. The team provides a high quality service to the public and this is an exciting opportunity to gain valuable experience in a busy environment.

The successful candidate will ideally have A-C grades in GCSE Maths and English and have basic skills in Microsoft Word and Excel or equivalent.

The successful applicant will be required to work 37 hours per week and includes time off for study and training time during the week.

Please be aware that apprenticeship funding is targeted, and therefore government funding is not available for people with a level 4 or graduate qualification. 

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment, and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment vetting which includes safeguarding training, obtaining references and ensuring compliance with the Disclosure and Barring Service process.

 

Company

Working at Chelmsford City Council

Chelmsford City Council’s core objectives are to provide high quality public spaces and increase the quality of life of the citizens. Chelmsford is also committed to promote a more sustainable and healthier environment.

As employer, Chelmsford has a strong focus on career growth and skills development, offering a variety of training opportunities for staff. 

Why work for Chelmsford?

  • Competitive salary.
  • Great railway connections.
  • Interest free loans for bus or train season tickets.
  • Training and development.
  • Employees will have cash plan scheme to cover healthcare costs, such as dental or optical costs.
  • Generous annual leave allowance.
  • Work/life balance.
Company info
Website
Telephone
01245 606606
Location
Civic Centre
Duke Street
Essex
GB

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