Income Control Officer

Brent Council
Wembley, London (Greater)
£25,746 - £27,342 p.a. inc.
23 Jan 2019
06 Feb 2019
Job role
Contract Type
Full time

Salary range: £25,746 - £27,342 p.a. inc.

Contract: 12 Month Fixed term

Hours of work: 36 hours per week

Location: Civic Centre and other locations from time to time


Be at the centre of Customer Services   


Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

The Post 

An exciting opportunity within Brent Customer Services (Benefits & Customer Services section) has arisen following our recent restructure. The successful post holder will be a part of a dynamic team that ensure the councils invoices and income from all revenue streams are allocated efficiently and accurately. The successful candidate is one who can work effectively as part of a wider team and one that takes pride in not only their work but their team’s also. 

The successful candidate will effectively manage the day-to-day duties but also be someone who is actively securing continuous service improvement and working with relevant managers and cross departmental teams to achieve this 

The Person 

You will need to have excellent knowledge of all aspects of accounts receivable roles and responsibilities and broad knowledge of other related areas: accounts payable and reconciliation. Good understanding of financial regulations and significant experience of providing a customer-focused service in a demanding and diverse environment. You need to have energy, be well organised, resilient and passionate in your approach and able to work flexibly. 

Successful candidates need to be outcome focussed with the ability to work across boundaries. Candidates need to have excellent verbal and written communication skills along with the ability to effectively use a wide range of IT systems including oracle Financial and or pay360 income management applications. 

In addition successful candidates will have the ability to work effectively with minimal supervision and take responsibility for your own workload and decisions, working on your own initiative and consistently meeting deadlines. 

This is a rewarding and challenging role and not one for the faint hearted.

Closing Date:  6th February 2019 (23:00)

Assessment & Interview Date: To Be Confirmed 

About Brent

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community.

Applications are particularly welcome from people with disabilities and LGBT (lesbian, gay, bi-sexual and transgender) applicants as they are under-represented across the council. 

All organisations and individuals who work with children and young people, or are involved in providing services for them have a duty to safeguard and promote their welfare.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. 

Before you join Brent Council, you will need to provide your National Insurance (NI) number and undergo a Home Office Standard I.D. check. 

Please note CVs will not be considered as part of your application for this position. 

More Info:

Job Description

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Keywords: Income Control Officer, Brent, London.