The Role

Mosaic Training and Support Officer Job Advert

We are looking for an enthusiastic individual to work within the Business Systems Team to provide training and support to all users of the Mosaic system. The role is based within Children’s Social Services.

If you are our ideal candidate, you will have:

• Experience of working in Social Services or NHS
• Experience of using/working with a multi user IT system
• Experience of training delivery and/or experience of presenting information clearly and concisely
• Analytical and problem-solving skills
• Excellent communication and presentation skills
• Good attention to detail

The role will include supporting staff to use the Mosaic system including delivering classroom training courses, producing system documentation and providing information and advice.

The post is based in Wandsworth, but you will be part of a team providing training and support in both Richmond and Wandsworth.

Are you hardworking, energetic, committed and passionate about supporting staff and developing better ways of working, with the ability to think outside of the box? If so we need you!

In return, we can offer you working arrangements that will enhance your work-life balance.  These include (delete as appropriate) Compressed hours, home working (dependent on service need), part-time working, annualised hours, term time only. and a generous holiday allowance of 31 days plus bank holidays.

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops, and other establishments. A wide range of developmental opportunities are also offered.

Indicative Recruitment Timeline

Interview Date: w/c 1^st June 2019

Useful Information:

Please note that these dates are only indicative at this stage and could be subject to change. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth are currently reviewing our pay, reward and benefits framework, in partnership with Trade Union colleagues. We are developing different options that make sure we have a fair and transparent system in place.

Mosaic Training and Support Officer - Job Profile