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Customer Service Advisor x3

Employer
Sandwell Metropolitan Borough Council
Location
Sandwell, West Midlands
Salary
Band D, SCP 9-17 (£20,344 - £23,836 per annum) (£10.54 - £12.35 per hour)
Closing date
30 May 2019

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Sector
Corporate Services, Customer Services
Job role
Operative
Contract Type
Full time

An exciting opportunity has arisen for three Customer Service Advisor’s who will be required to deal with inbound customer queries through multiple communication channels, which primarily will include face-to-face, telephone, written and electronic communication.

The role of Customer Service Advisor is to ensure a high level of customer care is delivered at all times, making sure customers are dealt with efficiently and effectively at the first point of contact.

Successful applicants must be available to commence training June/July 2019.The duration of the training will be around 6 weeks.

Recruitment Schedule

Closing Date - 30th May

Skills Test - w/c 17th June

Interviews - w/c 1st July, 10th July, 11th July and 12th July

Hours

37 hours per week - 8.30 am to 5.00 pm (Monday to Friday)

Previous applicants need not re-apply

This vacancy and advert will be closed as soon as sufficient applications are received. Therefore, it is strongly advised that you complete and return your application as soon as possible.

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