Engagement and Support Officer

Brent Council
London (Greater)
£29,241 - £30,711 p.a. inc. (pro-rata)
03 Jun 2019
16 Jun 2019
Job role
Contract Type

An opportunity to work on an innovative engagement and employment project in Brent 


Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. 

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. 

The Post

This is a key role to support an innovative engagement and employment service in the priority neighbourhoods of Brent. ‘The Living Room’ in St Raphael’s Estate was set up as part of the Working People, Working Places initiative. This West London Alliance pilot project aims to test how an intensive place-based approach can significantly improve sustained employment outcomes for people experiencing long term unemployment. The Living Room offers a co-located, multi-agency service with integrated teams to engage with the local community and allows the resident to be put at the centre of the service. 

The post holder will take a personalised approach to understanding and addressing the range of barriers to employment that a resident might have. Through offering holistic support in collaboration with key partners, the post holder will help break down barriers to support the resident through a more effective journey towards finding sustained employment. 

The Person 

The ideal candidate should be engaging, approachable and able to adapt delivery style to the needs of the resident. You will have a successful track record of achieving outcome based employment targets.

You will have experience of offering information, advice and guidance to help progress customers in work or training. To have excellent communication skills in order to effectively develop and influence joint working relationships with internal and external stakeholders.

Closing Date: 16 June 2019 (23:00)

Additional Information

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community.  

Applications are particularly welcome from people with disabilities and LGBT (lesbian, gay, bi-sexual and transgender) applicants as they are under-represented across the council.

All organisations and individuals who work with children and young people, or are involved in providing services for them have a duty to safeguard and promote their welfare.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

Before you join Brent Council, you will need to provide your National Insurance (NI) number and undergo a Home Office Standard I.D. check.

Please note CVs will not be considered as part of your application for this position.

More Info:

Job Description