Strategic Director of Customer & Digital Services

Brent Council
Brent, London (Greater)
Up to £ £153,927
06 Jun 2019
28 Jun 2019
Job role
Contract Type
Full time

Lead the united borough of Brent

Ours is a borough like no other. A place where vibrant, contrasting cultures shine. Where there’s the chance to transform the landscape through leading-edge regeneration so communities can thrive. A borough that strives towards a vision of culture, empathy, and shared prosperity, by standing together as one. Here, diversity is seen as a strength – and we’ve placed it at the heart of our ambitious Borough Plan.

As Strategic Director for Digital & Customer Services, you’ll lead a number of high-profile, front line teams. Under your direction, they’ll perform at their best as you drive the digital transformation of services and the wider organisation. You’ll embrace change and remain open to innovation, while working with a range of partners to ensure fantastic delivery. The key is to lead a strategic, joined-up approach as you play your part in the borough’s wider strategic leadership. You’ll work closely with our executive team, using your expertise to drive exciting resident-led development. At the same time, you’ll take on the role of Senior Information Risk Owner (SIRO) in relation to FoI.

With your track record as a senior leader, our services will be in good hands. You’ll know how to work across departmental boundaries, drive major change initiatives and achieve service improvements. You can also handle the tricky task of managing multiple services, inspiring the trust of partners and teams alike. Influential and commercially sharp, you’ll provide a clear sense of direction.

Ready to join a council that expects high standards of integrity and professionalism? If so, we’ll give you the chance to change an extraordinary piece of London for the better.

For more information, please visit or contact Julie Towers on 07764 791 736, Chiara Sabato on 07540 706 547 or Joshua Bembridge on 07739 985 331.

Closing date: Friday 28th June 2019.