HS2 Community Liaison Officer

Camden, London (Greater)
£30,066 - £34, 538
08 Jul 2019
28 Jul 2019
Job role
Contract Type

Contract Type: 2 year Fixed Term Contract, Full time, 36 hours per week

Alternative flexible working options available/open to discussion 

Click HERE for information on Camden’s flexible working options


The London Borough of Camden is located in the heart of London. High Speed Two (HS2) and the redevelopment of Euston Station are expected to affect our residents and communities. However, the Council intends to make sure that everyone in our communities can continue to live healthy, happy and safe lives whilst the construction takes place. 

To help us to give the best support to residents near the HS2 construction sites, Camden is recruiting for Community Liaison roles. We are looking for motivated and committed individuals who are prepared to achieve high standards of customer care. 

The Community Liaison Officer will manage two assistants. The key role of the team is to work with and support all residents, community groups and local businesses. By doing so they will ensure everyone has access to the right information from the Council and from HS2 and other organisations working in the area.

The successful applicant will be energetic and enthusiastic. You will already have a good understanding of the concerns about the homes and neighbourhoods affected by HS2.

The Community Liaison Officer supports and manages a team of two Community Liaison Assistants. You will work closely with officers and the local community to stay in touch with their issues and concerns and be able to raise these on their behalf. You will play a lead role promoting engagement, identifying common threads and unite the parties to achieve positive outcomes. 

The work is largely face-to-face and based on the estates. Whether by phone, email, social media, home or office interview or at meetings you and your team will provide a listening ear and be confident to respond in busy and some stressful circumstances.

You will also have sound judgement and the ability to prioritise your work, drawing on other services to assist you.

This post is subject to an Enhanced DBS check.

About Camden 

Camden’s main offices are located in modern, award-winning offices at King’s Cross. You can expect an exceptional range of benefits including discounted access to the onsite leisure facilities with swimming pool, recognition and reward for high performance with progression and pay increases, flexible and agile working hours and access to a leading pension scheme.

Camden is proud to be the country’s first Timewise council and as part of this accreditation, we work to help parents balance work with childcare. This fits in with our aim to be leaders in innovative, flexible and part-time working that allows for different patterns of care and for parents to share childcare responsibilities.

Click HERE to see the full details of our excellent benefits

Make it work for you. Make it your Camden. 

Discover and Diversity

To “discover” more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website 

How to apply

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application form you will be expected to explain how you meet the key requirements for this role listed in this advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions. 

Camden is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk, or post to 5 Pancras Square, London N1C 4AG. 

For more information, please attend one of our briefings on:

Monday 15th July 2019 from 5:30pm - 7pm on the 2nd floor at the Crowndale Centre, 218 Eversholt Street. London NW1 

Thursday 18 July 2019 from 5pm - 6:30pm at the Adult Learning Centre, Netley Primary School Netley Campus, 74 Stanhope Street, London NW1 3EX 

Monday 22nd July 2019 from 1:45pm – 3:00pm at The St Pancras & Somers Town Living Centre at 2 Ossulston St, Kings Cross, London NW1 1DF

Closing dates for applications: Sunday 28th July 2019 23:59

Interviews to be held: W/C 12th August 2019

Please quote reference: 19000014

To view the Job Profile please click HERE

Camden welcomes new employees on a monthly basis; next available dates for induction are 19thAugust, 16th September, and 21st October 2019