Business Support Officer- 2 jobs Transport Team

Kirklees, West Yorkshire
£19,554 – £21,166
15 Jul 2019
28 Jul 2019
CRO 1679
Job role
Contract Type
Full time

This job is temporary up to April 2020 to cover the absence of the substantive post holder.

The Transport Team is responsible for providing escorted home to school transport for school aged children with special educational needs and disabilities, to schools within Kirklees and beyond. The team also support other services by arranging transport for adults to day care, and other provisions including students attending college, and the transport of school meals.

The team is a very busy and demand led service and the Business Support Officer role is vital as it is the first point of access to the service for customers, and ensures delivery of office functions.

Within the Transport Team you will be required to work flexibly in accordance with the needs of the service, which can mean travelling to other offices/buildings.  You will assist the wider team in ensuring the office functions are delivered in a timely and accurate manner.  Your tasks will support a broad range of areas including supporting children and their families, finance, data input, procurement and recruitment and staff management, as well as more traditional office functions. 

Requirements for this job:

Duties will include:

  • Specialist and technical administrative support;
  • Data processing (input and retrieval), including service based IT systems;
  • Responding to complex enquiries;
  • Information and record management as directed;
  • Issue Approved Driver Badges in accordance with procedure.
  • Complex and specialist word processing;
  • Produce routine statistical information and management information;
  • Provide project support, research and collate information as directed;
  • Processing and accounting for payments
  • Arrange meetings, take minutes and produce appropriate documentation;
  • General administrative duties.

It is essential that you have good IT skills and that you are familiar with a variety of computer packages in particular Microsoft Office and that you are able to demonstrate business and administration skills to NVQ Level 3.

Due to the nature of the work undertaken in the Transport Team, work priorities can change on a daily basis, and it is therefore essential you are able to deal with a conflicting workload.  For example, you may be in the middle of completing a task, and the team receives a call to advise a vehicle with children on board has broken down.  When this happens, it is likely that everyone will need to be involved in dealing with this situation, as directed, until it is resolved.

To apply for this job as a secondment you must be a substantive employee of the Council with over 6 months continuous service and have successfully completed your probation period.  Applications for secondments will only be accepted if accompanied by a completed Secondment Permission Form, signed by your manager.  If you are refused permission to apply for a secondment please contact HR Recruitment to register the refusal.