Estate Services Officer

Location
Richmond upon Thames, London (Greater)
Salary
Competitive
Posted
13 Aug 2019
Closes
01 Sep 2019
Job role
Officer
Contract Type
Full time

We are recruiting to an Estate Services Officer post in Estate Services, located in the department of Housing and Regeneration. The duties of the post include being the first point of contact for council tenants and leaseholders, raising communal repair orders to contractors and assisting with cleaning and maintenance enquiries. The role also includes assisting our non residential department offer void garage and store sheds for rental and raise repair orders on the same

We are a small friendly team working out of the same office with no current requirement to hot desk.

You will need a calm personality as some telephone enquires from the public can be confrontational. You must also be able to prioritise a heavy workload which changes regularly. It is essential that you have experience using computers however training will be giving on our internal procedures and programmes.

In return, we can offer you working arrangements that will enhance your work-life balance. These include flexible working start times, however home working is not currently an option. We also offer a generous holiday allowance of 31 days plus bank holidays.

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops, and other establishments. A wide range of developmental opportunities are also offered.

Richmond and Wandsworth are currently reviewing our pay, reward and benefits framework, in partnership with Trade Union colleagues. We are developing different options that make sure we have a fair and transparent system in place

Indicative Recruitment Timeline

Closing Date: Sunday 1st September 2019

Useful Information:

Please note that these dates are only indicative at this stage and could be subject to change.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.