Income Recovery Officer
We are seeking to recruit Income Recovery Officers to work in our busy Income Recovery Team, on a permanent basis. The team are responsible for monitoring rent accounts and ensuring that rent collection is maximised from our temporary accommodation portfolio. Income Recovery Officers are also responsible for completing both emergency and non-emergency sign ups of applicants offered temporary accommodation.
You must have experience of working with the public preferably providing Welfare Benefit and Money Advice.
As a candidate you must be numerate and have experience of dealing with account enquiries within a housing or finance environment. Ideally you will have credit control or debt management experience. You must have excellent communication and interpersonal skills along with an ability to organise your own workload within a target based environment. You must also be customer focused and a good team player.
Applicants with a knowledge of the Welfare Reform Act would be advantageous.
Interview date to be confirmed