Wellbeing Hub Assistant

Location
Manby, Louth
Salary
£17,711 - £18,795 per annum (Grade 2)
Posted
21 Aug 2019
Closes
06 Sep 2019
Ref
WHA0609
Job role
Officer
Contract Type
Full time

37 hours per week
Manby, Lincolnshire
Fixed-term contract until March 2020

Plus a generous Local Government Pension Scheme, employee benefits and up to 28 days annual leave (plus bank holidays)

East Lindsey District Council are entering an exciting period of change, with a new focus on becoming an agile, innovative and commercial organisation underpinned by a healthy, people-centred, collaborative culture.  We are excited to work in response to the changing landscape of local government, shaping our organisation (and our district) through digitalisation, modernisation and sustainability to drive forward and achieve our ambitions around economic growth, supporting the most vulnerable in our communities and ensuring we provide good quality, core services.   

East Lindsey is a polycentric district with settlements widely distributed across its geography. The economy in the district is divided between the coast and rural inland areas, which include high profile seaside resorts and traditional market towns.

The Wellbeing Lincs service is looking to recruit an enthusiastic team player to the post of Wellbeing Hub Assistant.

The main objectives of this position are: assisting in the processing of referrals coming in to Wellbeing Lincs; acting as a point of contact for all service users; liasing with Trusted Assessors and Generic Support Officers on cases and aiding Wellbeing Lincs in the provision of its service through other general administrative duties.

This role is office based. Most of your time will be spent speaking directly to service users, through both incoming and outgoing calls. As you will be the initial point of contact for all customers contacting Wellbeing Lincs, a confident and friendly telephone manner is essential. Experience with computers is desired but not essential.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

If you believe you have the skills, knowledge and experience to effectively deliver this role, then we are excited to hear from you!

Please see the attached job description for further information of this opportunity.

For a confidential discussion about this exciting job opportunity, please contact Rebecca Cooke, Senior Operations Officer, via email: Rebecca.Cooke@e-lindsey.gov.uk or call on 01507 613068.

To apply for the role of Wellbeing Hub Assistant, please email your completed application form to Rebecca.Cooke@e-lindsey.gov.uk

Closing date: 6 September 2019
Interview date: 11 September 2019
ELDC reserve the right to change the closing date, depending on application numbers.