Adult Social Care Business Administrator Apprenticeship Level 3

Brent Council
Brentford (City/Town), London (Greater)
£15,000 p.a. inc.
22 Aug 2019
08 Sep 2019
Job role
Officer, Operative
Contract Type
Full time

Get ahead with a Business Administrator L3 Apprenticeship in Adult Care Services Team at Brent Council

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

The Post

Brent Council is committed to the continued expansion and development of all apprenticeship programmes. Our apprenticeship schemes at Brent is just one of the ways we grow our own talent within the borough. There is no age limit on an apprenticeship. An apprenticeship can be used for people starting out on their work life journey at the age of 16 or those changing a career for a different working life.

Brief description of the role

We have a number of Business Administrator level 3 Apprenticeships working in the Adult Social care, commissioning, contracting and market management team.

This role will help to support services within Adult care that provide assistance to Brent residents.

Key functionalities

  • This role will also include general admin duties across the entire team including:
  • Coordinating meetings, taking minutes, producing presentations (content will be agreed by managers) and formulating reports.
  • Ensure that individual services are brokered in a timely manner, and that necessary IT systems information requirements are maintained to ensure that other processes such as client charging and billing; provider invoicing and contract monitoring can be maintained.
  • Respond to day to day concerns raised about the brokerage of services and/or the quality of services and that they direct enquiries to the relevant teams where further action is required.
  • Regular liaison will with case workers within the department.
  • Day to day liaison with care and service providers.

Below is a link to the Apprenticeship Standard that you will be working towards.

Simultaneously undertaking a comprehensive study programme towards the Level 3 apprenticeship. You will gain valuable knowledge and skills which will be an asset to the council and your career. Our apprenticeship scheme offers significant assistance with training and provides the opportunity to improve skills for future career opportunities.

Please note there is an end point assessment at the end of this apprenticeship, which is carried out by an external assessor and will include: A knowledge test, a Portfolio based interview and a Project presentation.

The Person

Keen to learn, you will demonstrate good communication skills, an understanding of good customer service, team work and an interest in developing a career in business administration.

You will also need to show your interest in local government and the delivery of public services. We will also be looking for a flexible and positive approach to work.


English and Maths level 2 is desirable, but not essential and can be added as part of the apprenticeship. However, these must be completed prior to the end of the apprenticeship.

Good IT skills including knowledge of Microsoft Word, Excel and PowerPoint is desirable.

Closing Date: 8 September 2019 (23:00)

Assessment & Interview Date: September 2019

Additional Information

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community.

Applications are particularly welcome from people with a disability as they are under represented across the council.

All organisations and individuals who work with children and young people, or are involved in providing services for them have a duty to safeguard and promote their welfare.

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

Before you join Brent Council, you will need to provide your National Insurance (NI) number and undergo a Home Office Standard I.D. check.

Supporting information - As part of your application please include a paragraph on why you are interested in this role.

Please note CVs will not be considered as part of your application for this position.

More Info:

Job Description