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Training Officer - Revenues and Benefits

Employer
Public Sector Partnership Services Limited (PSPSL)
Location
Manby or Spalding, Lincolnshire
Salary
£26,139 - £30,333 per annum (Grade 6)
Closing date
23 Sep 2019

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Job Details

Hours: 37 per week
Location: Choice of Manby or Spalding, Lincolnshire (with a requirement for frequent travel between sites)

Contract: Permanent
Holidays: 25 days plus bank holidays
Pension: Local Government CARE Pension Scheme - 21.8% employer contribution rate

 

Do you enjoy making a difference in an organisation that delivers services to the community?

Do you want to work for a Company that understands the importance of its staff?

 

We are looking for a Training Officer to join our Revenues and Benefits service.  

Since 2010, Public Sector Partnership Services has been delivering services for East Lindsey and South Holland District Councils, and, having just secured another 10 year contract, we are looking to recruit into this busy service as we move into a period of transformation.

The Position

As our Training Officer, you will be responsible for developing and delivering Housing Benefit and Council Tax Support training, to help us maintain a highly knowledgeable and skilled service.  This is a key role, and the successful candidate will be required to have significant experience and knowledge in a Housing Benefit / Council Tax Support environment.   

Whilst the role is primarily focused on Benefits training, knowledge in Council Tax service delivery would also be a distinct advantage as our service begins a journey of transformation towards a multi-functional way of working.

Candidates should note that whilst there is a choice of Manby or Spalding as a work base location, there will be a requirement for frequent travel between sites.  You must therefore hold a full driving license and have access to a suitably insured vehicle.

About You

If you have the experience and knowledge we are looking for, and you are passionate about contributing to continuous improvement and ongoing learning and development in a Revenues and Benefits environment, then this might be the role for you.  You must be organised and able to manage your work to meet deadlines and priorities, and be able to confidently and accurately interpret and articulate complex information.  Attention to detail is essential.  Above all, you must be enthusiastic, with a keen desire to contribute to a culture of continuous service improvement, and be flexible to meet the needs of the service.

Employee benefits:

  • annual leave purchase scheme;
  • flexible working opportunities;
  • funded training & development;
  • payment of professional subscriptions;
  • CSSC discount scheme;
  • Employee Assistance Program; and
  • Local Government Pension Scheme with annual employer contribution of 21.8% (up to £4,130.23 for this role).

 

PSPS is focused on Service Delivery, Transformation, Engagement, People and Performance.

PSPS has a range of policies that have been specifically developed to support our people in achieving a positive work-life balance.

PSPS are proud to be a Family Friendly Employer and Disability Confident.

Further information about this exciting opportunity is available on the job description, below.

For an informal discussion about the role, please contact Chris Carr, Operational Benefits Manager, on 01507 613309 or Christopher.Carr@pspsl.co.uk 

To apply: please visit https://www.pspsl.co.uk/article/12083/Training-Officer-Revenues-and-Benefits

Closing date: 17:00pm, Friday 20 September 2019
Interview date: week commencing 23 September 2019

Please note, PSPSL reserve the right to change these dates dependant on volume of applications

Company

Public Sector Partnership Services Ltd or PSPS is a Local Authority Trading Company (LATCo) which is wholly owned by South Holland, East Lindsey District Council, and Boston Borough Council. The Company has been operating since 2010, formally known as Compass Point Business Services.

The Company delivers a range of customer and enabling back office services, including Human Resources & Payroll, Financial Services, ICT, Digital and Print & Design, Customer Contact, Revenues & Benefits, Health & Safety and Lifeline. The Company employs 275 staff across its operating sites in Spalding, Manby, Skegness, and Mablethorpe. The Company operates at arms-length to and is independent of the shareholding Councils. It is strategically managed by an appointed Board of Directors. In 2020, the Company secured a new 10 year contract with the authorities to deliver its services.

The Company has delivered savings in the region of £23m, through the collaboration and sharing of services over the last 10 years and the future contract will see an additional saving of £9m to 2030.

We focus on five core areas across our organisation to ensure we move forwards, these are Service Delivery, Transformation, Engagement, Performance & People - this is our STEPP forwards priority.

Everything we do is underpinned by our corporate values of Professionalism, One Team, Innovation, Supportive and Excellence.

As an employer we are motivated to maintain a healthy and high performing workforce and are keen to attract new talent to our organisation as we recognise the impact people play in the delivery and achievement of our organisation.

Company info
Telephone
01775 764451
Location
Council Offices, Priory Road
Spalding
Lincolnshire
PE11 2XE
GB

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