People Information Analyst

England, Essex, Chelmsford
Up to £33330 per annum
23 Aug 2019
09 Sep 2019
Job role
Contract Type
Please note this is a fixed term contract role for a duration of 12 months.

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a very successful track record of delivering transformational change. ECC anticipated change was needed in the public sector and has worked to deliver better quality at lower cost. We have an ambitious transformation agenda - one with the scope to reach every part of the council. We are changing the way we think, the way we work, and the ways in which we deliver our services. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong. We're immensely proud of our flexible working options.

Job Purpose

The People Information Analyst will be responsible for supporting the replacement of people-based technology including configuration, implementation, testing, launching and supporting new projects.

The role will work as part of a team to ensure the benefit of new technology is maximised, working with other areas such as People Operations to ensure data quality in People Systems is accurate. The role will also be responsible for extraction and manipulation of a suite of data products, to help shape ODPs work on evidence-based HR and People Analytics.

The role will also provide technical support to colleagues delivering defined HR business processes and supporting all people-based systems. Providing data analysis, identifying trends and developing better ways of serving our clients this will be the "go to role" for system updates, changes, support and administration.

Service/Functional Accountabilities

Responsible for providing support to the implementation of changes to our People based systems (both current and new) including implementation and configuration, user acceptance testing and supporting deployment both within ODP and the business.

Responsible for the provision of expert support to other professional users (e.g. Essex Social Care Academy) to ensure an optimal use of the systems.

Proactively recommend, support and embrace changes across ODP and assist in implementing innovative/continuous improvement approaches to our people technology system configuration and upgrades.

Support colleagues across ODP and the wider organisation through the systems administration for recruitment, learning, performance management technology as well as the administration of any business-related processes to these areas.

Support the People Analytics, Insight and Technology team with workforce management information to ensure the ability to effectively configure and manipulate people data to provide the information required by the business - understanding nuances and explaining complex issues in simple terms.

Deliver a great customer experience for colleagues across the council, managing ad-hoc and regular requests for data, insight and analytics through the effective use of reporting capability in new people-based systems such as creating, sharing and scheduling queries.

Support People Operations in administration-based tasks (e.g. setting up assessments, supporting exec recruitment, paper versions of compliance training etc) to provide a professional service.

Specific individual and shared targets and objectives are defined annually within the performance management framework.

* Educated to RQF level 3 (A level) standard or equivalent by experience.
* Evidence of good learning agility and building knowledge and experience, with experience of project management.
* Builds effective working relationships with colleagues and customers, which are collaborative to deliver good process, practice and advice.
* Organised, efficient and results orientated with a flexible approach and the ability to multi task, prioritise workload and meet deadlines.
* Advanced IT skills including MS Word, MS Excel is essential, with a high level of attention to detail.
* Ability to communicate effectively, demonstrating empathy, questioning and listening to a very high level. Confidently advising and challenging leaders and managers using own professional knowledge.
* Experience of working in a customer-orientated environment, dealing with a range of customer situations in a service delivery setting and seeking continuous improvement for service provided.
* Experience of working with and analysing data to make recommendations for improvements.

Qualification certificates should be brought to interview.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found on

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.