Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and its Customer function is at the heart of the Council, delivering core services that are vital to the lives of Essex people. This ranges from library, registration and coroner services, to school admissions, awards and blue badges. Alongside this, there are marketing, technical processing, optimisation and resource and demand planning specialist roles within the wider function, making it an overall service with a wealth of opportunities.

The corporate and customer functional area are solution focused and proactive, with ambitions to provide an even greater service for the residents, communities and businesses within Essex.

We are holding a recruitment event on Monday 7th October 2019 at County Hall in Chelmsford, with a focus on current and upcoming vacancies, including business support assistants, customer specialists' level 2 and customer specialists' level 3, with salaries ranging from £17,675 to £22,220 per annum.
We are looking for people who have excellent and proven customer service skills with a natural flare for problem solving. You will enjoy being logical and inquisitive in nature with the ability to work within pressurised environments, so you will need the necessary skills to manage your workload effectively.

For more information about the services provided, please visit workingforessex.com

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found on the workingforessex.com website

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We seek the best talent from the widest pool of people as diversity is key to our success.

If you would like to register your interest in attending our event, please visit the workingforessex.com website and search job title: Customer Service Recruitment Evening.