Commissioning Insight Officer - Market Shaping

England, Essex, Chelmsford
£30001.0 - £34340 per annum
04 Sep 2019
18 Sep 2019
Job role
Contract Type
Full time
ECC Adult Social Care, through effective practice, is moving towards a transformational shift from a focus on long-term care support, to a model with four key principles: prevention; early intervention; enablement and safeguarding. This will enable people, their families and carers to access information and tools to live healthily and independently. It will also enable Adult Social Care to respond pro-actively to growing service demand in a sustainable way, within the financial constraints of the Council.

The Commissioning Insight Officer will provide timely intelligence on the social care market, enabling commissioners to understand the position of the market and emerging trends. It will draw together insight to help with approaches to Market Shaping; exploring ways in which we can work with the market to develop more personalised solutions and ensuring sustainability of the market.

The role will inform commissioning and decommissioning decisions and requires intelligence from the gathering and analysis of a very broad range of data and evidence, including performance of current providers, changes to the external market, demographic growth and population change, qualitative feedback from workforce, customers and service users and the development of an evidence-based approach to measuring service delivery.

The role will ensure that Commissioners are able to commission, based on clear evidence and analysis of need, demand and best value and that performance of commissioned services and place shaping activities can be evaluated in the delivery of our outcomes.

Service/Functional Accountabilities

  • Responsible for providing clear intelligence to Commissioners, based on an evaluation of the changing landscapes, analysis of need, demand, supply, best value and practice to ensure measurement of outcomes, against an evidence-based approach.
  • Develop and deliver a suite of intelligence products that draw upon a range of analytical, financial, performance and demographic information, as well as citizen, user and workforce insight, to enable Commissioners and the wider organisation to make timely, efficient commissioning decisions and maximise opportunities.
  • Responsible for delivering work priorities and outputs to meet customer service standards and timelines.
  • Responsible for supporting the production and further development of the Joint Strategic Needs Assessment and suite of reports, to enable the monitoring of changes in local need and use this refreshed evidence to inform commissioning intentions and risk-share arrangements.
  • Utilise specialist skills, knowledge and experience to provide advice and guidance, and develop and produce effective commissioning intelligence reports to ensure the provision of timely opportunities for Commissioners.
  • Develop innovative approaches to evidence-gathering to highlight the delivery of outcomes and inform commissioning plans. Ensure the development, maintenance, and effective use of performance and management information systems, to inform effective commissioning and contribute to the delivery of improved outcomes for residents.
  • Knowledge, skills and experience

  • Educated to RQF level 6 (Bachelor's degree) or equivalent by experience, together with evidence of continuing professional development and expert knowledge in relevant professional area.
  • Evidence of successfully, "making a difference‟ and delivering clear insight.
  • Ability to work effectively and communicate clearly and appropriately, with a range of stakeholders and partners.
  • Ability to work creatively and flexibly within a pressured environment.
  • Proven skills and abilities and experience in designing, commissioning or delivering social and market intelligence and data analysis.
  • Knowledge and experience of using technical methods and tools to obtain or enhance the value of commissioning intelligence and use of information within the commissioning cycle, and appropriately and safely sharing information.
  • Experience of working in a political environment in complex, multi-stakeholder public services with skills in understanding and responding to different perspectives and taking a cross organisational perspective.
  • Significant experience and understanding of the activities within a commissioning cycle, commissioning good practice and evidence of practical application of these