Library Services Assistant

Brent Council
Wembley, London (Greater)
£22,779 - £24,030 p.a. pro rata
09 Sep 2019
22 Sep 2019
Contract Type
Part Time

Library Services Assistants  


Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community and we will be the London Borough of Culture for 2020 so it is an exciting time to join us.

Brent Libraries deliver customer focussed services in culture, learning and information in one of the most diverse boroughs in London. All of our libraries have self-service technology a quality and wide ranging book stock, a range of free online resources for learning and information, regular reading and development activities at all of our libraries and a year round programme of special events including author visits, theatre shows, workshops and film screenings. 

The Post 

The Library Services Assistant post offers the opportunity to make a difference in Brent, providing frontline services to customers of all ages and backgrounds.

This role assists in the operational delivery of events, initiatives and stock promotions across the library service including planning, promotion and delivery of storytelling, children’s activities and other reading initiatives. Responding to customer queries and providing digital access support are also key duties.

Successful candidates will demonstrate a high standard of customer service, contribute ideas and take ownership of given tasks.

A strong focus will be around promoting our books and services to visitors within the libraries and raising awareness through community outreach. We are particularly looking for people interested in working with children and young people who have the necessary enthusiasm and skills to engage them with a lifelong love of reading.
Our libraries are open seven days a week and shifts will include evening and weekend working 

The Person 

We are looking for a candidate with proven experience of working in a customer facing environment with the ability to deliver an efficient and effective programme of adult & children’s initiatives, events and activities.

Experience of working in teams and working with a wide range of individuals is essential, along with the ability to demonstrate the good people skills necessary to provide a professional and proficient service.

You should have excellent communication skills (verbal and written) and be able to express yourself clearly and confidently to a range of audiences.

Strong children and young people and reader development skills are desirable, along with a passion for books and culture and the ability to engage staff, customers and the wider community with the library service and resources 

Closing Date: 22 September 2019 (23:00)

Assessment & Interview Date: To Be Confirmed 

Additional Information 

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. 

Applications are particularly welcome from people with disabilities and LGBT (lesbian, gay, bi-sexual and transgender) applicants as they are under-represented across the council.

All organisations and individuals who work with children and young people, or are involved in providing services for them have a duty to safeguard and promote their welfare. 

We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. 

Before you join Brent Council, you will need to provide your National Insurance (NI) number and undergo a Home Office Standard I.D. check. 

All successful applicants will be required to apply for a ‘Basic’ DBS Disclosure. 

Please note CVs will not be considered as part of your application for this position.

More Info:

Job Description