Mutual Exchange Adviser

Camden, London (Greater)
£30,066 - £34,538
19 Sep 2019
01 Oct 2019
Contract Type

We have an exciting opportunity for an experienced Mutual Exchange Adviser to join our multi-disciplinary Housing team. The main objective for the post holder is to maximise the number of social housing tenants in Camden able to move home through mutual exchange. The successful candidate will be responsible for providing timely, comprehensive supportive and customer focused casework service to tenants looking to move via mutual exchange. The post holder will maximise publicity and promotion of the option of mutual exchange both generally with Camden social housing tenants and in targeted ways with individual tenants.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

To be considered for this vacancy the successful candidate will have a minimum of 1 years’ experience in a similar post particularly assisting people with housing issues. The ideal candidate will possess a working knowledge and previous demonstrable experience of the process of mutual exchange. You will be a problem solver who relishes the opportunity to identify and address equalities needs of customers alongside striving to ensure the best value is achieved for the council.

About Camden 

Camden’s main offices are located in modern, award-winning offices at King’s Cross. You can expect an exceptional range of benefits including discounted access to the onsite leisure facilities with swimming pool, recognition and reward for high performance with progression and pay increases, flexible and agile working hours and access to a leading pension scheme.

Camden is proud to be the country’s first Timewise council and as part of this accreditation, we work to help parents balance work with childcare. This fits in with our aim to be leaders in innovative, flexible and part-time working that allows for different patterns of care and for parents to share childcare responsibilities.

Click HERE to see the full details of our excellent benefits

Make it work for you. Make it your Camden. 

Discover and Diversity

To “discover” more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website

If you want to find out more about what it’s like to work at Camden to help you decide whether we’re a good fit for you, please click HERE to complete our online scenario based questionnaire. Please note, this does not form part of the application and will not be used as part of the selection process.

How to apply

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application form you will be expected to explain how you meet the key requirements for this role listed in this Job Profileattached at the bottom of this Advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions. 

Camden is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on 020 7974 6655, at, or post to 5 Pancras Square, London N1C 4AG.

Closing dates for applications: Tuesday 1st October 2019

Interviews to be held: TBC

Please quote reference: 190000ET

To view the Job Profile please click HERE