Supervised Contact Co-Ordinator - Family Support and Protection

England, Essex, Harlow
£20001.0 - £24000.0 per annum
22 Oct 2019
30 Oct 2019
Job role
Support Worker
Contract Type
Full time
Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a very successful track record of delivering transformational change. ECC anticipated change was needed in the public sector and has worked to deliver better quality at lower cost. We have an ambitious transformation agenda - one with the scope to reach every part of the council. We are changing the way we think, the way we work, and the ways in which we deliver our services. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong. We're immensely proud of our flexible working options.

Children and Families is recognised as a service in which social work can develop and prosper, with a culture of collaboration, integrity and compassion; promoting the development and wellbeing of children, young people and their families; protecting them from neglect and abuse. Working together with partners delivering a range of early help, family support and effective social work interventions which build resilience, remove barriers and enable children and young people to look forward to a brighter future.

The Logistics Co-ordinator co-ordinates arrangements for supervised contact, translating referrals from Social Workers into meetings between family members, organised in a safe, logistically appropriate and cost-effective manner. A level of flexibility and creativity is required to ensure that the service is delivered to a high standard.
The role requires the ability to plan meetings, arrange transport, identify the most appropriate venue and Supervised Contact Worker and overcome any issues that may prevent the achievement of meetings within timescales.

The role also requires additional and flexible support to the wider teams to assist in the running of the service.

Skills and knowledge
  • Educated to RQF Level 2 (GCSE) or equivalent by experience.
  • Evidence of continuing professional development, with good knowledge of relevant professional area.
  • A general understanding of the supervised contact service.
  • Good telephone manner and ability to liaise with other professionals, children and families.
  • Knowledge of financial procedures, systems and logistical co-ordination.
  • Good IT skills with knowledge of MS Office suite of programmes and an understanding of data protection.
  • Experience of building strong working relationships which are influential, with the ability to negotiate.
  • A geographical knowledge of Essex is desirable.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained. For further information on the DBS update service please visit:

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found on

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

We seek the best talent from the widest pool of people as diversity is key to our success.

If you have any queries regarding this role, or require anything further, please contact the Recruitment Team on 03330135888