These positions are fixed term contracts.

We are recruiting to 5 full time fixed term posts to join our busy Housing Solutions Team. The primary role of the Housing Solutions Officer is to meet the requirements of the Homelessness Reduction Act. You will be responsible for interviewing customers and managing each case through to conclusion (including developing good quality personal housing plans).

This is a very challenging role in a highly pressurised environment and  requires the post holder to provide high quality, effective homelessness & housing advice, and assistance to prevent and resolve the homelessness of customers that approach. You will need to demonstrate excellent interpersonal skills, have the ability to work flexibly with competing demands. Experience of working within a homelessness, social housing or similar environment is essential.

We are looking for someone who is empathetic and able to respond effectively to sensitive situations. You will need to use your own initiative to resolve issues, and to be able to work under pressure in a very demanding environment.

If you think you have the right skills, capability and attitude to undertake this role we want to hear from you.

Our Values; Trust, Unity and Progress make us unique, they define how we do things and are reflected in the way we behave. They are important to us, guiding and shaping our organisational culture. Our values are key to us achieving Sandwell’s Vision 2030 and also guide us when we recruit.

Positions Available

37 hours per week - Fixed Term Contract until May 2020 x1

37 hours per week - Fixed Term Contract until October 2020 x3

37 hours per week - Fixed Term Contract until January 2021 x1

This advert will close as soon as sufficient applications are received. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

Supporting documents
Information for Applicants
Personnel Specification
Job Description