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Deputyship Case Officer

Employer
Essex County Council
Location
England, Essex, Chelmsford
Salary
Up to £26260 per annum
Closing date
26 Nov 2019

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Sector
Corporate Services, Legal
Job role
Operative
Contract Type
Full time
Essex Legal Services provide high quality, professional, legal advice across the Council and to increasing numbers of external clients. Providing a client facing legal service which proactively embraces change and delights the customer.

We are pleased to be able to offer an exciting opportunity in our deputyship team, a team that provides a service to protect and support the wellbeing of some of the most vulnerable people in the county. We do this by getting appointed by The Court of Protection to manage all aspects of the property and financial affairs of unbefriended people who do not have the mental capacity to manage and safeguard their own financial affairs.

We are looking for a professional, experienced case officer to take responsibility for managing all aspects of a caseload of vulnerable adults living in residential care or the community. We are looking for a person who will exceed the standards expected of a public authority deputy so that our clients' best interests are always met.

The current role will include a chance to work with our client "onboarding" team, a fascinating role which includes researching, investigating and analysing clients' financial affairs.

Accountabilities:
  • Responsible for managing all aspects of a caseload of vulnerable service users residing in residential care and the community, identified by Social Workers as not having the mental capacity to manage their own property and financial affairs.
  • Perform deputy visits to clients to ensure the deputy is acting in the client's best interests and maximising their quality of life from their assets.
  • Meet the standards expected of a public authority deputy.
  • Prepare and complete reports on individual clients to submit to the Court of Protection.
  • Claim, collect and administer all benefits and other income, ensuring completion of the individual's tax affairs.
  • Responsible for maintaining and protecting the client's home or dealing with their tenancy arrangements.
  • Responsible for preparing and completing annual accounts and reports on individual clients to submit to the Office of the Public Guardian.
  • Work collaboratively with the Council's practitioners to ensure the Deputy is meeting the needs of the service user, who is achieving the best quality of life from their available assets.
  • Specific individual and shared targets and objectives are defined annually within the performance management framework.

Knowledge, skills and experience

  • Educated to A level or equivalent by experience
  • Evidence of experience in the provision of a local authority deputy and appointee service.
  • Good level of knowledge and understanding of the Mental Capacity Act 2005 and its Code of Practice, The Care Act and Welfare Benefits.
  • Previous experience of managing a caseload and long-term task list, with a practical understanding of physical, emotional and attitudinal barriers facing disabled people.
  • Experience in collating, analysing and interpreting data and using data management systems.
  • Excellent communication skills with experience in writing clear and accurate procedures, guidance, reports, decisions and objective notes.
  • Experience of lone working and visiting officer, with an understanding of charging for social care.

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