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Team Manager - Corporate Support

Employer
Epping Forest District Council
Location
Essex
Salary
£33,500 - £36,401 (doe) plus excellent benefits
Closing date
15 Mar 2020

Hays is delighted to be working in partnership with Epping Forest District Council (EFDC) to recruit a Team Manager – Corporate Support 

EFDC are in the process of changing how they think about service delivery in the future and this role is a key part of that process. The district is facing an unprecedented period of growth, which will bring changes in demographics, in the types of services required and, in the ways, people access those services. The drivers for change are: 

• Customers – Building services around the people we serve
• Efficiency – Making the very best of our people, time and money
• Effectiveness – An agile flexible workforce achieving our ambitions and working together and in partnership

As Team Manager you will Lead and be responsible for the day to day management of Corporate Support Services and for the delivery of outcomes. 

You will ensure the Council meets its statutory obligations and that the highest standards of probity and good conduct are maintained at all times. You will contribute to the wider Management Team and to the management of the Council, working collaboratively across the organisation to bring about change and improvements to service delivery within finite resources. 

Your main responsibilities will be to contribute and implement a strong vision for Corporate Support which delivers ambitious, innovative and forward-thinking approaches. You will ensure the customer service and delivery is excellent and continually improves. 

You will contribute to the leadership of the organisation, ensuring a high calibre, motivated and effective and empowered workforce. Acknowledge good performance and tackle poor performance positively and effectively. 

Take an entrepreneurial approach to identifying and pursuing as appropriate, all additional sources of funding, other resources, or other ways of delivering services which could be used to augment those provided by the Council. 

Uphold the Council's governance mechanisms, ensuring appropriate standards of performance, operational effectiveness, probity, safeguarding, risk management, safety, equality and open government are maintained. 

Manage and lead projects to achieve the most effective services possible for the community, partners and the Council. Ensure that there is a smooth transition of Council Business Support services into the Corporate Business Support Team and that staff have the knowledge, skills and tools to provide an excellent service to customers; in an environment with high volumes and varieties of work, where priorities change. 

Promote the Business Services commitments of providing excellent advice and service to our customers, building resilience, building flexibility and agility in terms of thinking, ways of working and service delivery, and driving continuous improvement. 

To be successful you will have previous experience in a Team Management role in service delivery with a focus on continuous improvement. You will be degree qualified or equivalent with some formal management or project management training. A demonstrable track record of leading, motivating and inspiring staff in the delivery of services or projects. You will also be assessed on how you embody the Council’s core Values and Behaviours.

In return EFDC are offering a competitive salary and excellent benefits package which includes flexible working arrangements and career and professional development. For more information about the role and organisation please visit their dedicated recruitment microsite: microsites.hays.co.uk/jobs/eppingforestdc or for an informal discussion please contact Shelly McKinney who is the retained consultant working in partnership with EFDC on 01245 782134.

All third party & direct applicants will be forwarded directly to Shelly McKinney at Hays to be screened as part of the recruitment process.

EFDC is an equal opportunities employer. They welcome applications, regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief.

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