The housing needs reviews team seeks to improve the work of the housing needs group, contributing to the improvement of our services through learning identified from casework.

The successful candidate will carry out statutory reviews of decisions under the Housing Act 1996, as amended by the Homeless Reduction Act 2018. The post also involves investigating and responding to complaints at the local resolution stage of the Council’s formal complaints procedure; and investigate and respond to enquiries from Members about the services of the housing needs group.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

The successful candidate will possess the ability to come to fair, reasoned and evidence-based judgments and to communicate these in a clear and logical manner. They will have an in-depth knowledge of the Housing Act 1996, parts 6 and 7, amending legislation and regulations and related guidance. They will possess the ability to communicate effectively and tactfully with a wide range of customers and colleagues.

About Camden  

Camden’s main offices are located in modern, award-winning offices at King’s Cross. You can expect an exceptional range of benefits including discounted access to the onsite leisure facilities with swimming pool, recognition and reward for high performance with progression and pay increases, flexible and agile working hours and access to a leading pension scheme.

Camden is proud to be the country’s first Timewise council and as part of this accreditation, we work to help parents balance work with childcare. This fits in with our aim to be leaders in innovative, flexible and part-time working that allows for different patterns of care and for parents to share childcare responsibilities.

Click HERE to see the full details of our excellent benefits

Make it work for you. Make it your Camden.

Discover and Diversity

To “discover” more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website

Mayor of London’s Good Work Standard

Camden are very proud to be accredited to the level of excellence for the Mayor of London’s Good Work Standard.  The Mayor’s Good Work Standard sets the benchmark for the highest employment standards and demonstrates that as an employer, Camden is contributing to a fairer and more inclusive London. These good practices are also an important step in attracting and retaining a diverse, talented and productive workforce.

How to Apply 

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application form you will be expected to explain how you meet the key requirements for this role listed in this Job Profile attached at the bottom of this Advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions.

Camden is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk, or post to 5 Pancras Square, London N1C 4AG.

Closing dates for applications: Thursday 12^th March 2020

Interviews to be held: TBC

Please quote reference: 20000030

To view the Job Profile please click HERE

Camden welcomes new employees on a monthly basis; next available dates for induction are Monday 20th April, Monday 18th May 2020 & Monday 15^th June 2020