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Income Recovery Assistant

Employer
Sandwell Metropolitan Borough Council
Location
Sandwell, West Midlands
Salary
£20,344 - £23,836 per annum
Closing date
23 Jul 2020

Sandwell Council is investing in its Income Management Service, creating a  highly efficient and professional service placing itself in a strong position to meet the challenges and demands of maximising income collection. 

The Service is responsible for the managing, monitoring and recovering arrears of rent and other housing related debt from current and former tenants.  You will be a key player in ensuring prompt and effective early action is taken to control and recover outstanding arrears and in carrying out legal administration.

We are interested to hear from applicants who can demonstrate the following:

  • One years’ experience of working in a busy & challenging office environment
  • Excellent customer service skills
  • Excellent negotiation skills
  • Highly organised and understand the importance of attention to detail
  • Ability to use own initiative and to work as part of a team
  • Experience of working with a number of different ICT packages
  • Literacy level 2 qualification or equivalent as a minimum
  • Numeracy level 2 qualification or equivalent OR be willing to obtain within 12 months of commencement of the post

Our Values; TrustUnity and Progress make us unique, they define how we do things and are reflected in the way we behave. They are important to us, guiding and shaping our organisational culture. Our values are key to us achieving Sandwell’s Vision 2030 and also guide us when we recruit.

Hours

37 hours per week

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcing@sandwell.gov.uk

This advert will close as soon as sufficient applications are received. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

Supporting documents
Information for Applicants
Personnel Specification
Job Description

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