Administrative Officer

Location
Camden, London (Greater)
Salary
£28,573 - £30,808
Posted
06 Aug 2020
Closes
23 Aug 2020
Ref
2000008U
Job role
Officer
Contract Type
Full time

Some posts at Camden are politically restricted, which means individuals holding these posts cannot have active political role. For a list of all politically restricted roles at Camden click here.

Join Camden’s new estates management service

We are looking for talented people to join our new estates management service which launches in 2020. A local team to support residents and keep their homes clean and safe, this new service will play an important part in our communities and has been shaped by the people who call our council houses home.

Estates management is hugely important to the council and residents. The newly launched service includes highly trained caretakers focused on providing a more local service and keeping our residents safe.

The role

Estates Management plays an important part in contributing to the success of Camden 2025, specifically, ‘safe, strong and open communities’, we know the service is of huge importance to residents and the Council.  Estates Management is a new model of service that provides more caretakers, who are highly trained and part of a wider housing team supporting residents. The model will increase the visibility of caretakers for residents and provide a more local service whilst ensuring there is a joined up approach to delivering on health and safety and anti-social behaviour.

The role of Administrative Officer is to assist the Caretaker Support Manager and colleagues to provide high quality support for the Caretaking service.  You will be a central point of contact for the Caretaking team, developing processes and providing a wide range of administrative support including but not exclusive to scheduling, customer service complaints and enquiries, minute taking, record keeping and database management.

If you feel that you have the skills and experience for this role we’d love to hear from you!

When completing your application, please tell us about your specific skills, knowledge and experience, demonstrating how you meet the requirements of the role.

You will have experience and knowledge of using database systems as well as extensive working experience and knowhow of MS office packages including Outlook, Word, and Excel.

Understanding of confidentiality issues within a service framework and with special reference to the safe management of electronic data is essential. As is experience of working in a fast paced quality focused environment and providing high service outputs in a customer led environment.

About Camden 

Camden’s main offices are located in modern, award-winning offices at King’s Cross. You can expect an exceptional range of benefits including discounted access to the onsite leisure facilities with swimming pool, recognition and reward for high performance with progression and pay increases, flexible and agile working hours and access to a leading pension scheme.

Camden is proud to be the country’s first Timewise council and as part of this accreditation, we work to help parents balance work with childcare. This fits in with our aim to be leaders in innovative, flexible and part-time working that allows for different patterns of care and for parents to share childcare responsibilities.

Click HERE to see the full details of our excellent benefits

Make it work for you. Make it your Camden.

Discover and Diversity 

To “discover” more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website

Mayor of London’s Good Work Standard

Camden are very proud to be accredited to the level of excellence for the Mayor of London’s Good Work Standard.  The Mayor’s Good Work Standard sets the benchmark for the highest employment standards and demonstrates that as an employer, Camden is contributing to a fairer and more inclusive London. These good practices are also an important step in attracting and retaining a diverse, talented and productive workforce.      

How to apply

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application form you will be expected to explain how you meet the key requirements for this role listed in this advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions. 

Camden is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk, or post to 5 Pancras Square, London N1C 4AG.

Closing dates for applications: Sunday 23rd August 2020 23:59

Interviews to be held: TBC

Please quote reference: 2000008U

To view the Job Profile please click HERE

Camden welcomes new employees on a monthly basis; next available dates for induction are 21st September 2020