Annualised Deputy Registration Officer
The York Registration Office Team is looking for an annualised deputy to cover all duties of the Registration Officers.
The main purpose of the job is to register births, deaths and marriages, and to conduct a full range of ceremonies including marriage, civil partnership, naming and renewal of vows.
Working in a fast paced environment you will have the ability to use your own initiative and enthusiasm to support taking the service forward.
In this busy office your good administrative skills, attention to detail and your ability to use specialist web-based applications are essential. An ability to digest legislation will be required as you will gain a detailed knowledge of the handbooks for Registration Officers.
In this time of modernisation and growth for the service, you will proactively adapt to new ways of working and ensure a professional approach is taken at all times.
You will enjoy working as part of a team and also working on your own ensuring you are able to build positive and professional relationships with peers, colleagues, customers at all times.
We hold ceremonies at our York office and at other sites around the city including hotels and museums, so you will be able to speak confidently in highly public situations. As you will be dealing with customers in extremely sensitive situations, commitment to high quality customer service and your excellent inter-personal and communication skills will be an asset.
You will need to cover for holiday leave and sickness, sometimes at short notice, so it is essential that you can be flexible in your availability.
Previous Registration experience would be an advantage.
As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express him/herself spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.
For further information or an informal discussion please contact Fiona Walters, Registration Operations Manager firstname.lastname@example.org 01904 654477
Closing date: Thursday 3 September 2020 at 12 midnight
Week commencing: Monday 28 September 2020