Housing Fraud Investigations Manager
This department is responsible for housing, communities and improving the lives of local residents. This includes landlord services and estate management, planning, refurbishment, and advice and support to help maintain healthy and safe homes.
A significant part of our work is focused on creating stronger communities, by working together with local residents on recovery following the Grenfell tragedy.
In response to London’s affordable homes crisis, we are committed to building more social housing to help people on lower incomes to live, work, and raise their families in the borough. Our housing team also work closely with affordable housing providers and other agencies to manage homelessness and give support to older residents to live independently.
The Housing Fraud Investigations Team is a new team within the Council’s Housing Management service area.
It’s a great time to join us and work on launching our new Housing Fraud Investigations Team. Working alongside our Neighbourhood Housing Teams, Housing Needs and Corporate Fraud to ensure that we are all working towards a shared goal – making best use of the Council’s housing stock by recovering properties that have been obtained fraudulently and dealing with all aspects of housing fraud.
In this role, you’ll have responsibility for housing fraud investigations across Housing Management and Housing Needs. You will lead and manage a team of 3 Housing Fraud Investigation Officers, which aims to establish clear processes on addressing housing fraud within housing and to deliver on set targets.
For more information about the role, please see the full Job Description.
With previous experience of working as part of a fraud investigations team within a local authority or housing association, specifically dealing with housing fraud.
A thorough knowledge of relevant housing law, especially in relation to housing fraud. You will also have evidence of successful outcomes regarding housing fraud and recovery of properties.
You will be highly organised and able to manage a varied workload and be able to prioritise effectively. Using your skills and experience, you will build key partnerships with key teams and establish joint working practices.
You will have excellent communication skills, demonstrate an understanding of and commitment to Council policies.
- To be responsible for Housing Fraud Investigations across Housing Management and Housing Needs.
- To lead and manage the Housing Fraud Investigations Team to recover RBKC housing stock in both general needs and temporary accommodation.
- To achieve the targets set for recovery and to act as a deterrent to future fraudulent activity.
We work in partnership with Hampshire County Council (HCC) who deliver many transactional services on our behalf. Although most communications will be from HCC, all selection and appointment decisions will be made by RBKC. Certain services are shared across more than one Council area to nearby neighbouring Authorities. This enhances delivery and reduces costs. Your recruitment information will advise if your remit extends beyond RBKC.
We will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.
We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.
RBKC is currently inclusively reviewing its pay, reward and benefits framework.
This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.