Deputyship Caseworker

England, Essex, Chelmsford
£20604.0 - £22664.40 per annum
09 Sep 2020
21 Sep 2020
Job role
Contract Type

Please note this is a 12 month fixed term contract

Essex County Council (ECC) has a vision to make our County a place which provides the best possible quality of life for all who live and work here. One of the key priorities is the protection of vulnerable adults. The Deputyship Team performs an innovative, exceptional, positive role in achieving this priority.

The Deputyship Team is appointed by The Court of Protection to protect and support the wellbeing of some of the most vulnerable people in the County. Managing all aspects of the property and financial affairs of un-befriended people, who do not have the mental capacity to manage and safeguard their own financial affairs. A caseworker supports the team's professional, experienced Case Officers and Team Manager to meet the standards expected of a public authority deputy so that our clients' best interests are always met.

Role responsibilities may include:

* Responsible for reconciling and investigating queries on clients' accounts to ensure high levels of safeguarding.
* Responsible for scrutinising and paying clients' bills in a timely manner to ensure excellent customer service.
* To carry out tasks to help ensure the team meets the standards expected of a public authority deputy.
* To make and monitor state benefit claims.
* To administer all aspects of a prepaid card process.
* Gain insight into the individual client to support case managers to make appropriate best interest decisions.
* Help prepare an annual account and report for each client, to ensure high levels of safeguarding and transparency.
* Carry out administrative tasks and casework support, including use of the case management system.
* Contribute to the development of current and future business opportunities to ensure a sustainable service.

Knowledge, skills and experience
* Educated to RQF Level 3 (A level) or equivalent by experience
* Ability to develop skills and knowledge within role.
* Knowledge in the provision of a local authority deputy and appointee service.
* Understanding of The Care Act, public authority funding and charges for care, The Mental Capacity Act 2005 and its Code of Practice, including an understanding of how the five statutory principles of the MCA are applied within working practices.
* Experience of obtaining appropriate advice and expertise on Social Security benefits, including eligibility criteria.
* Excellent communication skills with a practical understanding of physical, emotional and attitudinal barriers facing people with disabilities.
* Experience of writing/recording clear and accurate reports, decisions, actions and objective notes.
* Experience of reconciling accounts with the ability to identify and investigate anomalies.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found on

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

We seek the best talent from the widest pool of people as diversity is key to our success.