Team Manager Care and Assessment (North and South)

Kensington and Chelsea, London (Greater)
£41,200 - £55,800 per annum
22 Sep 2020
18 Oct 2020
Job role
Contract Type
Full time

About Us:

While many of our residents are flourishing in our borough, others need a little more support – and that is where our Adult Social Care and Public Health team come in.  

Working alongside colleagues in Westminster City Council, we have formed a Bi-Borough partnership which supports the sharing of facilities and expertise – this allows us to provide joined-up health and social care services that are constantly evolving and improving. 

With both boroughs ranked as having some of the best adult social care services in the country, we intend to maintain these high standards, supporting people to stay close to their communities and homes, and outside of acute and institutional care where it is appropriate.  We help our community to be as independent as possible, and we have a clear focus on early intervention.

If you have the drive, determination and vision to make a positive impact on our residents’ lives, please take a look at our vacancies below. 

The Role:

The Royal Borough of Kensington and Chelsea (RBKC) is a vibrant and attractive area of London, close to the best culture that London has to offer. The work offers a range experience working with several diverse communities. You will be surrounded by supportive and friendly colleagues, in a reflective workplace culture where continuing professional development is well-embedded. We will support you to continue developing your skills through our many learning and development opportunities and through personal development planning conversations with your line manager.

We are seeking 2 exceptional candidates to join the Adult Social Care Team as Care and Assessment Team Manager posts.

As a Team Manager, you’ll be on an attractive local government pay scale, of up to £55,800, and you will be eligible for yearly performance related bonuses. Alongside this, some of the benefits you’ll receive include a season ticket loan, travel allowance, local government salary-related pension, access to a cycle to work scheme, flexible working, an attractive annual leave package and more.

As Team Manager, you will be responsible for leading and developing a productive team of social workers, occupational therapists, and independent living assessors. Your day-to-day role will include effectively managing referrals, allocations, safeguarding’s and complaints, handling supervision and driving performance that contributes to the overall vision of RBKC. You will play a significant part in streamlining processes and performance and helping the organisation to navigate change. 

You will possess excellent communication skills with experience of managing a social care team and demonstrate a commitment to delivering a quality and value for money service. You’ll share our values and vision for increasing independence, wellbeing and for collaborative working with our internal and external partners.

We welcome applicants from all social care backgrounds. For more information about this role, please refer to the job description, or contact Marcia Richards for an informal chat.

Please refer to the Job Description for more information. 

About You:

  • To lead, direct, and develop the functions and operational management of a community service that are at different stages of planning for/ or achieving integration with health.
  • To operationally manage a portfolio of health and social care services ensuring high quality, value for money services are delivered in accordance with key performance standards and contractual requirements.
  • To ensure that the team provides an excellent service to residents and meets the Local Authorities and Central London Community Healthcare NHS trusts performance targets and legislative and policy requirements including Safeguarding and the Mental Capacity Act and effective risk management.
  • Manage and develop an innovative and creative service through personalisation which delivers choice and independence to residents.
  • Work in partnership with colleagues and other service providers e.g. the Community Independence Service, GP’s, Acute Trusts, Mental Health Services and voluntary and other external agencies to deliver the Out of Hospital Strategy across the three boroughs. 
  • Managing and controlling budgets for the purchase and provision of health and social care services ensuring quality, value for money service. 
  • Manage high quality services ensuring appropriate access to the public, any referring agents and other professionals and ensuring that emergency situations are dealt with in a timely manner. 
  • To supervise, performance manage, develop and appraise members of the service as outlined in Departmental guidelines.

Role Requirements:

  • Accountable for providing a firm clear leadership approach ensuring that staff both understand and contribute to challenges and opportunities.
  • Accountable for ensuring regular supervision and appraisal, in line with the Departmental Supervision Policy. 
  • Accountable for managing the Integrated Community Service within organisational standards and policies, and working closely with clinical/professional leads and Quality Assurance to ensure services are delivered in accordance with statutory and regulatory requirements and meets both departmental and external standards.
  • Accountable for providing line management and supervision to senior staff and other directly managed staff and for overall management responsibility for all other team members in line with each organisations policies and procedures, including access and user involvement requirements.
  • Accountable for contributing high quality information to inform the annual budget setting process, and participating in reviews of services as required by the Finance department.
  • Accountable for managing the budget for the portfolio of services, working closely with Finance colleagues to monitor expenditure and taking appropriate action to deal with variances, escalating significant issues to the Head of Service at an early stage, and complying with standing financial instructions for LCH and the Tri-borough organisations.
  • Accountable for developing an effective annual business plan with the Head of Service for the portfolio of services managed to meet the time table set by the Business Development team. 
  • To identify as required, co-ordinate and deliver cash releasing efficiency savings and cost improvement plans for the services within the Locality.
  • Accountable for developing the specific Community Service Plan for the service which reflects the organisational plan and the needs of the local residents, 
  • Accountable for developing and commissioning service provision by providing business information in relation to met and unmet needs, with Commissioning and Procurement services.
  • Accountable for any other tasks and responsibilities as requested by the Assistant Director Health and Social Care – Adults to deliver CLCH’s and the Local Authorities Health and Social Services responsibilities and those appropriate to the post.
  • Accountable to participate in out of hours On Call arrangements established to support delivery of services outside of normal working hours as required:

All staff are expected to carry out their job in compliance with the Councils Constitution and NHS requirements. This means being familiar with the policies and procedures relevant to the job and asking for information and advice if you are unsure of the correct course of action. 

We work in partnership with Hampshire County Council (HCC) who deliver many transactional services on our behalf. Although most communications will be from HCC, all selection and appointment decisions will be made by RBKC. Certain services are shared across more than one Council area to nearby neighbouring Authorities. This enhances delivery and reduces costs. Your recruitment information will advise if your remit extends beyond RBKC.

We will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.