Child and Family Support Worker

Expiring today

England, Essex, Harlow
£20604.0 - £26801.0 per annum
16 Oct 2020
29 Oct 2020
Contract Type
Full time
At Essex County Council (ECC) we are "Serious about Social Work". Having recently won the Best Social Work Employer of the Year Award 2018 and been awarded 'Outstanding' by Ofsted this is an exciting time to join us. As if that wasn't enough, Essex has also been announced as a Partner in Practice by the Department of Education, and the Essex Social Care Academy (ESCA) is the only Local Authority team in the country to be accredited by BASW as a CPD provider. We have invested in our workforce and created a positive environment for our social workers to make a difference and achieve change for our most vulnerable children and families through direct relationship-based social work practice. We have supported our staff to have an understanding of systemic theoretical framework and models underpinning our interventions; to have access to the right tools, equipment and resources; and also the right supervision, training and learning opportunities they need to be strong practitioners.

The Role

The purpose of this role is to work within frontline teams to support the delivery of effective Childrens Social Work. Child and Family Support Workers willwork in conjunction with Qualified Social Workers to deliver bespoke pieces of targeted intervention work with the child/young person and family. This work will normally be time limited, with measureable impact and always be in accordance with the care plan, as agreed by the case holding Social Worker.

The postholder will undertake a range of activity directly with children, young people and families providing practical, personal and emotional support that meets the assessed needs and promotes improved health, physical, mental and social development and well-being.

The role will work across any frontline service, including Assessment & Intervention; Family Support & Protection (including Supervised Contact); Children In Care; and Children & Young People with Disabilities. The work can be complex, demanding and emotionally challenging and the postholder is required to work with dedication and resilience.

Role Specific Accountabilities

* Undertake activity & interventions as agreed by the case holding social worker, which support the plan for the child, young person & family, including supervised contact activity.
* Build strong, effective relationships with the child, young person and family which support relationship and strengths based social work practice. Maintain high standards of professionalism which contribute to the level of confidence in ECC Children's Social Care Services.
* Liaise and work collaboratively with internal and external professional partner agencies as relevant to the case (e.g. Occupational Therapy, Schools, Health, Mental Health), to gather accurate information that informs assessment and decisions about the plan for the child.
* Provide information and advice in relation to involvement/accessing of third party agencies relevant to the needs of the child, young person & family (e.g. benefits agencies, immigration, housing), where necessary acting as an advocate
* Be a source of practical advice and support, enabling the child, young person & family to build their capability to sustain change and function effectively within the community.
* Attend meetings, reviews, case conferences and court hearings (as directed by the case holding social worker) to provide information, insight and evidence which builds a comprehensive and rounded understanding of the child's needs.
* Record work and activity in accordance with Family Operations policies & procedures, including case records on Mosaic.
* Work collaboratively with other Child & Family Support Workers, Social Workers and Managers to contribute to the overall work and success of the team, and to ensure improved outcomes for children.

Knowledge, Skills and Experience

* NVQ/BTEC Level 3 or equivalent.
* Experience of building strong, effective relationships with children, young people and families in times of challenge and crisis.
* Experience of undertaking direct, activity based work with children, young people and families.
* Knowledge and understanding of the issues impacting children, young people and families, and that led to them requiring support.
* Knowledge of Children Act 1989 and 2004 and other legislative and policy guidance applicable within Children's Social Care.
* Desirable - First Aid Certificate/ Ability to Sign Language.

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.


Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found on the Working for Essex website.

Apply and next steps

In order to be considered please ensure you upload an up to date CV and supporting statement when prompted.