Senior Access & Support Officer

Greenwich, London (Greater)
£32.430 - £34.794
19 Oct 2020
30 Oct 2020
Job role
Contract Type
Part Time

Senior Access & Support Officer

PO1 Permanent 

Job Share 17.5 Hours

An exciting position has arisen in the Allocations and Temporary Accommodation Service, for a Senior Access & Support Officer, with the line management responsibility for 5 members of staff. The role includes overseeing the day to day running of the Access & Support Team.

The successful candidate will be responsible for providing a quality administration service to the Temporary Accommodation Team. The Senior A&S Officer will be responsible for sourcing and overseeing the allocation of properties. They will ensure sign-up are carried out appropriately. You will have a good understanding of mixture of housing tenancy, homelessness legislation and be able to build strong relationships with colleagues and other agencies. You must have excellent customer care skills and enjoy working in a fast-paced environment. 

You will be flexible in your approach, possess excellent verbal and written communication skills and have proven IT, organisational and negotiation skills. Essentially you will need to manage your own workload and to ensure the efficient management of the work of the team to consistently meet deadlines. 

If you would like to discuss the role in further detail, please contact Margaret Mensah Tel: 07960869839

Closing date: 30th October 2020

Due to the current situation, recruitment to this post may be subject to change. Should you make an application, there may be a delay on the processing of applications and the arranging of the selection stage.


Safer recruitment: Royal Borough of Greenwich is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Any roles which involve working with children, young people or vulnerable adults, or roles in which the duties will involve access to sensitive information relating to children, young people or vulnerable adults, the Royal Borough will take up references prior to interview. You should provide details of referees including your current and previous employers, covering the last 5 years. Candidates can request for us not to send a reference request to their current employer prior to interview by emailing us at As part of our Safer Recruitment Policy, a full employment history is also required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. Unless otherwise stated, a Basic DBS check will be undertaken as part of the pre-employment checks for successful candidates.

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

DBS: This role requires an Enhanced DBS. (This post is exempt from the Rehabilitation of Offenders Act,1974)

Advert Close: All vacancies close at midnight unless otherwise stated

Job Share: This role is suitable for Job Share. Please indicate if you would like a job share arrangement on your supporting statement.

Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment.

Internal to External: This opportunity has recently been advertised as an opportunity for current RBG employees (internal only advertising). Applications received during the internal advertising period have been considered and processed. If you were interviewed for this position via an application to this job advertisement during the internal advertising period, any further application will not be shortlisted.

How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application. If you have a disability and are unable to meet some of the job requirements specifically because of your disability, please address this in your application. If you meet all the other criteria, you will be shortlisted and we will explore jointly with you if there are ways in which the job can be changed to enable you to meet the requirements.

Previous Applicants need not apply: This opportunity has recently been advertised. Applications received during the last advertising period have been considered and processed. If you were interviewed for this position, any further application will not be shortlisted.