Operations Manager (Traffic & Travel)

5 days left

Recruiter
Capita
Location
London (Greater)
Salary
Competitve
Posted
23 Oct 2020
Closes
30 Nov 2020
Job role
Manager
Contract Type
Full time

Transforming communities as an operations manager

We’re supporting our clients as they adapt to a new world in the wake of COVID-19. We’re now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible.

Join us as an operations manager (traffic & travel) for Capita RE Highways, a joint venture between Capita and London Borough of Barnet, where you'll play an important role shaping the future of our business. We're in the middle of a transformation, remobilising our services to bring in new systems and policies so we can delight both customers and local residents.

You’ll be responsible for developing strategies and delivering projects and programmes as part of the service senior management team - including parking design, controlled parking zones, road safety, sustainable travel management and schools travel planning services.

We’ll support you to develop yourself and you’ll have access to our newly designed suite of enhanced training products, as well as other learning and development opportunities. We’re looking for the right person for this role, so we don’t mind where you’re located, as long as you’re able to travel into Barnet to attend on-site and client meetings when needed for various projects. Apply now and you’ll have a hugely positive impact on the Barnet community now and into the future.

What you’ll be doing:

  • taking overall responsibility for the service provided by the traffic and travel team and their performance and relationships
  • assisting in the management and monitoring of performance, including trends and forecasts
  • motivating and supporting your team, reviewing and advising on potential structural, system and process changes to improve the way we work
  • building solid relationships with stakeholders and the community
  • supporting the delivery of key projects and programmes at a local, regional and national level
  • forecasting, monitoring and controlling budgets.

What we’re looking for:

  • a degree level education (or equivalent) with a professional qualification and industry experience
  • membership of a relevant professional institute
  • experience of parking design, sustainable travel, area working and local scheme delivery
  • excellent customer and stakeholder relationship management skills
  • experience in financial and cost management including meeting growth targets
  • programme and project management experience.

About Local Government Services

At Government Services, we’re transforming the way governments and local councils serve the public. We’re using technology, innovation and domain knowledge to improve services and deliver savings. Our teams are answering 30,000 emergency service calls every day and our Ultra Low Emissions Zone is helping Londoners breath cleaner air.

About Regional Enterprise Ltd

Regional Enterprise Ltd (Re) is the joint venture between the London Borough of Barnet and Capita. Together, we’re providing new ways to deliver services and meet the needs of the businesses and residents in our local community. Our projects include traffic and highways management, creating new sustainable travel options for local residents, regeneration and planning and development. Join us and discover better as you shape the lives of Barnet residents.

What’s in it for you?

  • A competitive basic salary
  • Initial 23 days’ holiday with the opportunity to buy extra leave
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • Flexible working options available – just ask

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 61,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.