Participation and Inclusion Lead

Kensington and Chelsea, London (Greater)
£41,200 - £55,800 per annum
28 Oct 2020
11 Nov 2020
Contract Type
Full time

About Us:

This department is responsible for housing, communities and improving the lives of local residents.  This includes landlord services and estate management, planning, refurbishment, and advice and support to help maintain healthy and safe homes.

A significant part of our work is focused on creating stronger communities, by working together with local residents on recovery following the Grenfell tragedy.  

In response to London’s affordable homes crisis, we are committed to building more social housing to help people on lower incomes to live, work, and raise their families in the borough. Our housing team also work closely with affordable housing providers and other agencies to manage homelessness, and give support to older residents to live independently.  Find out more about our vacancies here.

The Role:

The Dedicated Service has been set up to provide long-term support to survivors and those who were bereaved as a result of the Grenfell Tower tragedy. It is a pivotal part of the long-term recovery plans that the Council and NHS have committed to. 

The Dedicated Service aims to support the survivors and bereaved to positively rebuild their lives and find their own personal paths to recovery by:

  • Supporting families by directly providing the service within the team
  • Helping families to navigate the wider services available to them through a range of different partners which they might need now or in the future
  • Advocating on behalf of families when they encounter difficulties and doing everything the service can to find a way to help.

The service has been co-designed with the survivors and bereaved and their voice will continue to drive and shape the service as it continues to develop. Their voice is central to the governance of the service too. 

The Dedicated Service operates out of a centre that is separate to the Town Hall and is co-located with the Grenfell United space. The service is formed of people from a range of backgrounds and specialisms, including health, justice, trauma, education and employment, and is operates in partnership with the NHS, Victim Support and the wider voluntary sector. 

The nature of the service will change over time and will be dependent on the needs of the survivors and bereaved and the progress of the Public Inquiry and investigation.

We are looking for an experienced, effective and empathetic Inclusion & Participation Lead to lead on the participation and engagement of children within the bereaved and survivor cohort and promote the voice of the child to inform priorities and delivery of outcomes.  We are looking for a person who can lead on the development and implementation of a mentoring scheme and peer mentoring scheme (including the recruitment, training and ongoing support of volunteers) and a person who can further the work of the Grenfell Dedicated Service Youth Offer, ensuring that it continues to impact service design and delivery within the Local Authority and NHS. 

Personalisation and regular input and engagement with the survivors and bereaved and their representatives is key as the services must be community led and reflect the needs and wishes of those the service is established to service.  As such, as an effective communicator and relationship builder, you will be as comfortable and effective speaking with and listening to individuals and families as you will be implementing various activity programmes and strategic planning.  

For more information about the role, please see the full Job Description

About You:



  • Educated to degree level of equivalent
  • Working knowledge of Microsoft products (Powerpoint, excel, etc)


  • Experience of managing projects from start up through to delivery and evaluation. 
  • Understanding and experience of using systemic practice within systems.  

Personal style and behaviours:

  • A good listener, compassionate with good communication skills
  • A committed, tenacious individual who will work with young people to enable them to rebuild their lives and build a positive future
  • You take a resourceful and innovative approach to problems and a proactive approach to new opportunities

Knowledge, Skills and Abilities: 

  • An understanding and experience of working with people who faced serious trauma and/or bereavement. 
  • Good understanding of statutory and non-statutory services both locally and nationally.
  • Ability to work effectively and communicate well with individuals and families from a varied cultural, sexual identity, religious and economic and social backgrounds.

Role Requirements:

  • To work effectively as a part of the council’s Grenfell Dedicated Service, delivering key objectives within the Grenfell Directorate through the work of the participation service for bereaved and survivor children and young people.  
  • To implement, support and promote systems for involving children and young people in reviewing and influencing policies which affect them.  
  • To link in to Grenfell Health and Wellbeing NHS Team and CAMHS CYP participative structures to ensure that bereaved and survivor children and young people have a clear and effective way of being involved in service design, delivery and evaluation for the council and for the Grenfell Health and Wellbeing NHS Team and CAMHS.
  • To monitor and report on children and young people’s views and experiences to managers, policy makers, the steering group and other stakeholders.  
  • To carry our development of projects from design to implementation, working alongside young people, stakeholders and with colleagues across the directorate and organisation.  

We work in partnership with Hampshire County Council (HCC) who deliver many transactional services on our behalf. Although most communications will be from HCC, all selection and appointment decisions will be made by RBKC. Certain services are shared across more than one Council area to nearby neighbouring Authorities. This enhances delivery and reduces costs. Your recruitment information will advise if your remit extends beyond RBKC.

We will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

Additional information

RBKC is currently inclusively reviewing its pay, reward and benefits framework.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.