The role of a Broker is an office based role, working with a team who source home care provision from Independent Sector providers. The role involves finding a suitable home care provider and completing the necessary paperwork as well as updating and maintaining electronic information systems as and when circumstances change.  

The role requires a good standard of communication skills in order to deal with a variety of requests of varying priority. You will deal with a high volume of work, the majority of which will be IT based and will require a high level of data inputting skills.

Requirements of the job are:

• Customer Care Skills

• Good Communications skills both verbal and written  

• Knowledge of IT e.g. Access and Excel

• Speed and accuracy of data entry and retrieval

• Negotiation skills

An enhanced Disclosure and Barring Service check will be required for this job. Please note that a conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.

Closing date  

22 November 2020, 11:55 PM

We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

Related information

Job Profile Broker 6 (2).pdf – 202KB