The role of a Broker is an office based role, working with a team who source home care provision from Independent Sector providers. The role involves finding a suitable home care provider and completing the necessary paperwork as well as updating and maintaining electronic information systems as and when circumstances change.
The role requires a good standard of communication skills in order to deal with a variety of requests of varying priority. You will deal with a high volume of work, the majority of which will be IT based and will require a high level of data inputting skills.
Requirements of the job are:
• Customer Care Skills
• Good Communications skills both verbal and written
• Knowledge of IT e.g. Access and Excel
• Speed and accuracy of data entry and retrieval
• Negotiation skills
An enhanced Disclosure and Barring Service check will be required for this job. Please note that a conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.
22 November 2020, 11:55 PM
We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.