People Information Analyst

Permanent, Full Time

Up to £35,289 per annum

Location: Chelmsford

Closing Date: 14th December 2020

Job Purpose

The People Information Analyst will be responsible for the extraction, transformation and presentation of our people-based data to support our work on people analytics and the performance of HR KPIs.

The role will also provide technical support to colleagues delivering defined HR business processes and supporting all people-based systems. Providing data analysis, identifying trends and developing better ways of serving our clients this will be the "go to role" for system updates, changes, support and administration.

Service/Functional Accountabilities

Becoming the owner of a number of people-based reports, using various systems (Oracle Discover, BI Publisher and Cornerstone on demand). This work is crucial for our directors and heads of service to understand their people performance data including take up of L&D, Performance reviews and Recruitment KPIS.

Design, develop and deliver reports internally to the ODP function to ensure that performance can be continually reviewed across all elements of HR & Organisational Development.

Deliver a great customer experience for colleagues across the council, managing ad-hoc and regular requests for data, insight and analytics through the effective use of reporting capability in new people-based systems such as creating, sharing and scheduling queries.

Skills, Knowledge and Experience

Educated to RQF level 3 (A level) standard or equivalent by experience.Good experience of using query builders in HR systems (e.g. Oracle, Cornerstone on demand).Exceptional knowledge of analytical products such as Excel and Microsoft Power BI. Evidence of good learning agility and building knowledge and experience, with experience of project management.Builds effective working relationships with colleagues and customers, which are collaborative to deliver good process, practice and advice. Organised, efficient and results orientated with a flexible approach and the ability to multi task, prioritise workload and meet deadlines.Ability to communicate effectively, demonstrating empathy, questioning and listening to a very high level. Confidently advising and challenging leaders and managers using own professional knowledge.Experience of working in a customer-orientated environment, dealing with a range of customer situations in a service delivery setting and seeking continuous improvement for service provided.Experience of working with and analysing data to make recommendations for improvements.