Welfare Advice/Support Officer

£24, 982 - £27,741
18 Jan 2021
21 Jan 2021
Job role
Contract Type
Full time

The Council  Northumberland County Council operates a huge range of services across one of the largest counties in the UK. Local Government’s ongoing challenges and the diversity of our residents means we  have to work smarter. That’s why we want bold, creative and agile thinkers who can help us move forward and innovate. 

For further information about working for Northumberland County Council, please click here:  htttp://www.northumberland.gov.uk/working   

The Service 

We would like to expand our advice and support service and are looking for  a  highly motivated individual with skills and experience in delivery welfare benefits  advice  to customers maximising their income.    

The Role 

Reporting to the Income Manager,  you will provide housing related support to vulnerable people. This includes providing practical support to set up and sustain a tenancy, help with access to welfare benefits and assistance with debt issues.    We are looking for people who have a passion for  providing advice and support to customer s to help sustain  tenancies and who like to work in partnership with other services and external organisations and who can contribute to the development and implementation of measures to mitigate the impact of Welfare Reform and Universal Credit.   

We are offering: 

A starting salary of £24, 982 - £27,741 per annum (Band 6) 
Access to the Local Government Pension Scheme 
A wide range of staff benefits including a competitive annual leave provision and flexible working arrangements   

For an informal discussion about the role please contact Donna Gallagher, Income Manager on 01670 622403 alternatively please email  donna.gallagher@northumberland.gov.uk 


If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview please email hrrecruitment@northumberland.gov.uk