Licensing Officer

Sandwell, West Midlands
£20,903 - £24,491 per annum/pro rata
21 Jan 2021
03 Feb 2021
Job role
Contract Type
Full time

This is an exciting opportunity to be part of the Taxi Licensing Team as a Licensing Officer.  We are looking for a customer focused individual with excellent communication skills and a desire to make a difference.

You will assist in the processing of applications for driver, vehicle and operator licences in line with the Council’s Private Hire and Hackney Carriage Licensing Policy, give advice and guidance in licensing matters both on the phone and in person and give evidence in court in person as and when required.

As we operate an appointments system, officers would be required to be available during office opening hours which are 8am till 12 noon and 1pm to 4pm Monday to Thursday and until 3.30pm on Fridays.

Please refer to the Job Description for full details.

You must hold, or be prepared to undertake BTEC qualifications offered by NALEO or licensing qualifications offered by the Institute of Licensing, or have 3 GCSE’s Grade C or above including English and Maths or equivalent.

If you wish to discuss the requirements of this role, please contact either the Taxi Licensing Supervisor Fiona Gee on 0121 569 6655 or a Senior Licensing Officer.

Our Values; TrustUnity and Progress make us unique, they define how we do things and are reflected in the way we behave. They are important to us, guiding and shaping our organisational culture. Our values are key to us achieving Sandwell’s Vision 2030 and also guide us when we recruit.


1 x 37 hours per week

1 x 18.5 hours per week

This advert will close as soon as sufficient applications are received. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to:

Supporting documents
Information for Applicants
Job Description
Personnel Specification