Business Support Officer

Location
Kensington and Chelsea, London (Greater)
Salary
£23,427 - £25,614 per annum
Posted
26 Jan 2021
Closes
08 Feb 2021
Job role
Officer
Contract Type
Full time

About Us: Making a difference with your administrative skills

In Kensington and Chelsea, we work hard to ensure our social care services for vulnerable and older adults are constantly evolving and improving. We aim to enhance the well-being and health of local people and also reduce inequalities. Like all our priorities, it’s directly shaped by community involvement. We want the development of our services to be shaped by a two-way conversation.

The Role:

This is an opportunity to use your administrative skills at the heart of local government, providing professional support to an adult social care team of around 70 people. Your focus will be on maintaining diaries, organising meetings, managing data and dealing with freedom of information requests. You will also be the first point of phone contact for service users and their carers. Taking minutes at confidential safeguarding meetings will be a key part of the role – so we will rely on your fast, accurate note taking and your absolute discretion over sensitive issues.

Please refer to the Job Description  for more information.

About You:

Highly organised with plenty of initiative and exceptional attention to detail, you’ll be used to the demands of supporting a busy team. In particular you will be well-practised at diary management and minute-taking (both of which be tested as part of the interview). Advanced computer skills are expected, including proficiency in the full range of MS Office applications.  You’ll have good people skills and will be an excellent communicator.

In return, you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.

Recruitment Process

Please apply online, stating how you meet the essential criteria as set out in the person specification and job description.

Shortlisted candidates will be required to participate in a minute taking and in-tray exercise as part of the interview process.

Other information

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

We work in partnership with Hampshire County Council (HCC) who deliver many transactional services on our behalf. Although most communications will be from HCC, all selection and appointment decisions will be made by RBKC. Certain services are shared across more than one Council area to nearby neighbouring Authorities. This enhances delivery and reduces costs. Your recruitment information will advise if your remit extends beyond RBKC.

We will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

Additional information

RBKC is currently inclusively reviewing its pay, reward and benefits framework.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.