Senior Product Manager – Technology & Change

Northallerton, North Yorkshire
£39,880 to £43,857
09 Feb 2021
28 Feb 2021
Job role
Contract Type
Full time

Senior Product Manager – Technology & Change

Grade M

Salary: £39,880 to £43,857

Location: Northallerton – currently home based

Contract: Permanent

We are looking for a Senior Product Manager to join our Digital Products and Services team within Technology & Change.

As our Senior Product Manager, you will lead and matrix manage a multidisciplinary team, supporting and continuously improving products of significant scale and complexity.

You will take products through discovery, alpha, beta and live phases of development with the goal of making Council services simpler, easier and faster to use. You will devise and iterate the product roadmap and backlog, be a champion for user needs, document product knowledge, and communicate plans and progress through various channels including, stakeholder meetings and demos. You will also be an active part of the broader product management community, coaching and mentoring your colleagues and taking part in informal support networks with your peers.

The Technology & Change Service provides ICT, digital, change management and customer service which enable the organisation and its partners to achieve their outcomes and continually improve the services we deliver to the people of North Yorkshire and beyond.

To be successful you will need to:

  • Hold a degree in the relevant subject or equivalent experience;
  • Relevant project or product management qualification (Agile PRINCE2, Agile, GDS Product Manager or similar) or equivalent experience of using project or product management methodologies in an agile environment;
  • Have excellent understanding of Digital product management methodologies including User centric design, and user interaction design;
  • Working knowledge of requirements elicitation and UX analysis techniques, e.g. user research, Business process testing, user stories, customer journey mapping;
  • In-depth understanding of Agile Framework and practice;
  • Excellent understanding of change management theory;
  • Knowledge and understanding of how operational budgets are constructed;
  • Excellent functional understanding of key technologies to support transformation, e.g. business intelligence, CRM, mobile computing, digital services);
  • Proven track record of planning and delivering work successfully in a project or product environment.

As a North Yorkshire County Council employee you will have access to some great benefits via our everybody benefit’s scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing. You will also have access to our local government pension scheme, a generous plan for your retirement with the option to increase your monthly contribution if you so wish.

For more information about our role please contact Anne-Louise Arkle on 01609 533050

Key dates:

Closing date: Sunday 28th February 2021

Interview date: Week commencing 8th March 2021