The Role

Estate Service Officer’s are key in providing core services on and around the council managed blocks and estates. You will be a crucial interface between residents and other council and external services, therefore it is important that you will be a strong communicator, be able to remain calm under pressure and have a natural flair for problem solving.

The role of an estate services officer will provide candidates with an important role within the communities it serves where no two days are the same, some of the duties include (but are not limited to) responding to emergency situations such as lift trappings, burst pipes and monitoring antisocial behaviour and noise nuisance on the estates, through to the monitoring of repairs and cleaning contractors and responding to complaints of stray dogs, on occasions where stray dogs are the issue, there may be the need to transport the stray dog to safety or third party services and therefore you must be comfortable working around dogs.

A driving licence is essential for this role.

For an informal discussion please contact Andy Booth, Estate Services Manager on 0208 871 8539

We recognise the importance of a good balance between work and home life so we offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline:

Closing Date: Sunday 21^st March 2021

Shortlisting Date: W/C Monday 22^nd March 2021

Interview Date: TBC

Useful Information:

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible.

Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

We particularly welcome applications from sections of the community who are currently underrepresented within our teams, including females.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils

Attached documents

•  Job Profile