Pensions Administrator

England, Essex, Chelmsford
Up to £22870 per annum
15 Mar 2021
12 Apr 2021
Job role
Project Manager
Contract Type

Pensions Administrator

Fixed Term, Full Time

Up to £22,870 per annum

Location: Chelmsford

Closing Date: 23rd March 2021

Please note this is a fixed term contract position for a period of 6 months.

This position will initially, in line with current government guidance be based from home, with an expectation of being home based for the foreseeable future. However, when government guidelines change the role may then revert to being office based, whilst retaining some flexible working options.

Job Purpose

The Payroll service is part of the wider Organisation Development and People function, with a focus on improving the customer and employee experience in a key area of employee engagement.

The Pensions Administrator is focused on providing effective pensions administration support with a particular emphasis on activity and actions relating to the employer Pension Scheme responsibilities. The role will maintain records to ensure statutory reporting is met for the Scheme.

With good administrative skills, accuracy and timeliness in processing actions, the ability to support customers in providing guidance and responding efficiently to queries.

Service/Functional Accountabilities

Responsible for timely processing of all requirements to meet the employer's obligations for statutory reporting, with regard to Teachers pension scheme.

Provide effective and efficient query resolution service to all Teachers Pension members, using digital communication channels.

Responsible for ensuring all statutory process tasks meet regular and critical scheme administrators and payroll processing deadlines.

Contribute to any planned user acceptance testing activities by sharing knowledge to ensure changes to payroll software meet requirements.

Responsible for processing all data submissions via the Teachers Pensions Employers Portal, to ensure deadlines are met.

Administering employers' discretions for the Local Government Pension scheme including claims for early release of benefits to enable an individual to retire early. (this includes ill-health early retirement.

Contribute to the requirement for collecting regular statutory data to ensure submission of information to the Teachers Pensions for ECC non payroll schools.

Work collaboratively with scheme administrators to ensure records are up to date.

Skills, Knowledge and Experience

  • Educated to RQF level 2 (GCSE) or equivalent by experience
  • Evidence of developing skills and knowledge within role.
  • Experience of working with employer pension schemes and relevant statutory guidance.
  • Evidence of working collaboratively with colleagues to deliver good policy, practice and advice.
  • Ability to communicate effectively, listening and questioning skills to a high level.
  • Experience of working in a customer-orientated environment, dealing with a range of customer situations in a service delivery setting and continuously seeking to improve the services provided to customers.
  • Good standard of written communication.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found on

If you have any queries regarding this role, or require anything further, please contact the Resourcing Team on 0333 013 5888.