Payroll Processing Officer

England, Essex, Chelmsford
Up to £26800.50 per annum
15 Mar 2021
12 Apr 2021
Job role
Contract Type

Payroll Processing Officer

Fixed Term, Full Time

Up to £26,800.50 per annum

Location: Chelmsford

Closing Date: 23rd March 2021

Please note this is a fixed term contract role for a duration of 9 months

This position will initially, in line with current government guidance be based from home, with an expectation of being home based for the foreseeable future. However, when government guidelines change the role may then revert to being office based, whilst retaining some flexible working options.

Job Purpose

People Operations sits within the Organisation Development and People (ODP) function, to influence both the customer and employee experience in a key area of employee engagement. Working collaboratively across ODP and the wider Council, People Operations proactively supports our workforce and the embedding of our People Plan. Providing a comprehensive service, the team is investing in new technology to better support our users and enable an empowered self-service and support function for Essex County Council (ECC).

The Payroll Processing Officer will provide a high-quality payroll and transactional service, using business knowledge to support internal and external customers, dealing with a high volume of diverse transactions and working to strict deadlines.

The role is responsible for delivering analytical processing, so will require strong systems knowledge to undertake planning and delivery of our monthly payroll processing. Working as part of a team, proactively managing own workload, taking initiative and using personal judgement to resolve internal and external customer issues.

Service/Functional Accountabilities

Responsible for generating the monthly payroll timetable, including planning and alignment with other processes to ensure delivery within timeframes.

Run payroll processes, administering changes for school conversions and transfers to deliver on-boarding of new customers.

Create reports and uploads within specific parameters, to quality check data input and ensure statutory reporting is undertaken in line with timeframes.

Assess impact of missed, incorrectly run or errored processes, investigating issues, identifying root cause and contributing to the resolution to enable reschedule.

Responsible for raising incidents to system suppliers to ensure a quick resolution for customers and minimise impact.

Plan and run user acceptance testing to deliver regular system software updates and those relating to incident fixes.

File manipulation for Full Payment Submission (FPS) and Employee Payment Submission (EPS) files to ensure accuracy of data.

Work collaboratively with colleagues to understand customer needs, resolving them promptly and providing them with a service they value.

Skills, Knowledge and Experience

  • Educated to RQF level 3 (A level) or equivalent by experience
  • Evidence of developing skills and knowledge within role.
  • Experience of working with computerised payroll systems with good analytical skills and attention to detail when inputting complex data.
  • Good organisational skills with the ability to work methodically to follow a schedule and understand thematic processing.
  • Good communication skills with the ability to build effective working relationships, across a functional area and wider organisation and respond positively to concerns.
  • Demonstrable experience and competence of MS Office applications and their practical application, with advanced excel skills and the ability to use computerised systems with a high level of speed and accuracy.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found on

If you have any queries regarding this role, or require anything further, please contact the Resourcing Team on 0333 013 5888.