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Child and Family Support Worker / Family Time Supervisor

Essex County Council
England, Essex, Colchester
£20604 - £24735 per annum + pro rata
Closing date
20 Apr 2021
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Please note this role is part time Monday to Thursday, 1pm to 5.30pm, 18 hours per week. Therefore, the pro rata salary is from £10,023 to £12,033 per annum

Children and Families is recognised as a service in which social work can develop and prosper, with a culture of collaboration, integrity and compassion; promoting development and wellbeing of children, young people and their families; protecting them from neglect and abuse. Working together with partners delivering a range of early help, family support and effective social work interventions which build resilience, remove barriers and enable children and young people to look forward to a brighter future.

The role

The primary role for a child and family support worker based within the Supervised Contact Service is to supervise, support and facilitate Family Time between children who are looked after by the local authority and their birth families. This may incorporate aspects of targeted intervention work which supports the overall assessment and case planning for the family. On occasion, the post holder's role may also include work within frontline teams to support the delivery of effective children's Social Work. Child and family support workers work in conjunction with qualified social workers to deliver bespoke pieces of targeted intervention work with the child/young person and family. This work will normally be time limited, with measurable impact and always be in accordance with the care plan, as agreed by the case holding social worker.

Child and Family Support Workers undertake a range of activities directly with children, young people and families providing practical, personal and emotional support that meets the assessed needs and promotes improved mental and physical health, social development and well-being.

The Supervised Contact Team works across all frontline services, including assessment and intervention; family support and protection; children in care; and children and young people with disabilities. The work can be complex, demanding and emotionally challenging and the post holder is required to work with dedication and resilience.

Knowledge, skills and experience

  • NVQ/BTEC Level 3 or equivalent.
  • Experience of building strong, effective relationships with children, young people and families in times of challenge and crisis.
  • Experience of undertaking direct, activity-based work with children, young people and families.
  • Knowledge and understanding of the issues impacting children, young people and families, and that led to them requiring support.
  • Knowledge of Children Act 1989 and 2004 and other legislative and policy guidance applicable within Children's Social Care.
  • Desirable - First Aid Certificate/ Ability to Sign Language.

The role requires you to be mobile throughout a wide operational area including travelling around the County of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or ability to meet the mobility requirements of the role through other means is essential.

As part of employment with Essex County Council should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained. For further information on the DBS update service please visit:

Essex County Council is proud to offer an excellent benefits package to all its employees. For more information please use the following link:

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We seek the best talent from the widest pool of people as diversity is key to our success.

If you have queries on this role or require anything further, please email or call us onLines are open Monday to Friday between 08:30 - 16:30.

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