Transformation Lead

Kensington and Chelsea, London (Greater)
£44,370 - £50,964 per annum
25 Mar 2021
11 Apr 2021
Contract Type

About Us:

Drive innovation and improvement for the benefit of our children and families 

At the Royal Borough of Kensington and Chelsea, we put people at the heart of every decision. When babies are born into the borough, we want to give them the best possible start in life, but we know that the services that support women and families can be a complex path to navigate. There are a myriad of services and practitioners who are instrumental in ensuring the wellbeing of a child (such as Midwives, Health Visitors, and Early Years Practitioners) so we are developing an integrated pathway that will make early years help much easier to utilise and access. 

The Transformation team is at the heart of this initiative. COVID-19 has had a big impact on the pressures placed on the services, plus how families are accessing and using these services, so it is vital that we are able to encourage our colleagues to think innovatively about how they could do things differently. One example is thinking about how to use technology to support a smart service that is responsive to levels of need – and that is just the tip of the iceberg.

The Role:

The role sits within our Transformation and Innovation team that services Westminster and Kensington and Chelsea’s Outstanding Children’s Services directorate. This is a chance to join a well-respected team who have great visibility within the council and are at the forefront of delivering change and reshaping services to sustainably deliver outstanding services to children, young people and their families. 

Over the last two years, we have been working in partnership with practitioners and families to come up with bold approaches to design and transform the early years pathway,  so now we need you to help us implement these ideas and approaches. We need to deliver this transformation within budget, making best use of the resources available to us, and will look to you to take the lead on ambitious projects within the wider programme of work. It is an opportunity for autonomy and leadership whilst staying aligned and engaged with the bigger picture and overarching strategy of the transformation.  

Working with a range of stakeholders who deliver services to babies and families (such as Early Help practitioners, Social Workers, Health Visitors, and nursery staff), you will act as a trusted advisor to ensure they are on board with this new approach and that the right infrastructure is in place to deliver this new model. With a great deal of variety in each project that you tackle, you will coordinate a wider partnership team to deliver the best possible outcomes. 

This is a unique chance to take on an independent and interesting role in a forward-thinking project – and in the process, you will make big changes for families in the borough.

We embrace flexible working in order to suit your needs. At present the role will involve working from home and you will be provided with all the necessary equipment and support to do this successfully. There will be an expectation in the future that you will spend some time at both Kensington Town Hall and Westminster City Hall, with the option to continue working from home regularly. 

Please refer to the Job Description for more information. 

About You:

Our team celebrates difference and welcomes applicants from a range of diverse backgrounds who can bring different perspectives to the role. It is important to the success of our work that we strive to reflect the experiences of the diverse communities we serve. As a Disability Confident Employer, we are committed to ensuring our recruitment and onboarding process is inclusive and accessible. 

With a background in successfully leading transformation or service improvement programmes, you will know how to lead and manage complex cross-functional projects, delivering results on time and within budget. If you have a background in Children’s Services, either as a practitioner or from a service design perspective, that would be preferable but not essential. 

Crucially, you will be collaborative and innovative, with the capacity to help other teams think about things differently. As such, you will be persuasive and influential, and you will have excellent communication as well as high levels of emotional intelligence. If you have knowledge of system integration (particularly around integrating IT, HR or evaluating a new service) that would be a bonus, and you will enjoy building the skills needed to be part of a high performing team. 

You will be comfortable with ambiguity and easily adaptable to changing priorities and directions of travel. You will flourish in fast paced settings that require management of sometimes conflicting priorities. 

You will be managed by the Strategic Transformation Lead and will have the opportunity to matrix manage resource across the team, as well as potentially hold line management responsibilities.

Please apply online explaining how you meet the requirements set out in the person specification and job description. CV’s will not be considered for this role.

Additional information

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

Please note, we will primarily contact candidates by e-mail throughout the recruitment process, please monitor your email junk / spam folder as our system generated emails may be allocated to these folders by your email settings.

If you experience difficulties with the recruitment application process, please contact the recruitment team by email: